Our priority is keeping health insurance affordable for everyone
With a proven track record over the last 5 years, Australian Unity continues to keep premiums affordable compared to other major health funds. We’ve consistently delivered lower premium increases over the longer term compared to other major health funds, and we are committed to ensuring health insurance remains accessible to all.
How we perform
Prepay and lock in today
Prepay your health insurance until 31 March 2026, or less time if you wish, and avoid the upcoming price increase. To take advantage of this:
Log in to Online Member Services and select ‘Payments’.
- Go to ‘Make a payment’, choose your amount, and click 'Continue'
- Enter your payment details to finalise your payment.
- On a direct debit? No worries! Your direct debit will kick back in after your prepaid period.
To prepay after 1 April 2025, contact us on 13 29 39 to ensure we lock in your 2024 rate. Otherwise, payments will reflect your new 2025 rate.
Know what you're covered for
If it’s been a while since you last read your Fact Sheet, you may be surprised what you can claim on.
Health insurance, including extras, covers a wide range of services and treatments. It’s easy to forget just how many.
- Log in to Online Member Services and view your Fact Sheet by selecting ‘Account details’.
- Use the ‘Get estimate’ tool under ‘Your cover’ to see what you might get back on your extras claims.
If you haven’t yet set up your online account, you can register here.
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Get a Right Cover Check
Health insurance is not a one-size-fits-all proposition. Needs change depending on things like lifestyle, life stage, health issues and financial situations.
In addition, there may be new features or products available that suit your circumstances better.
Check your Fact Sheet to see what you’re covered for and decide if it’s still right for you. Or if you prefer to talk to someone, contact us and speak to a member of our friendly customer service team
Download the Health App
Want to make a claim, view your extras or manage your account? Download the Australian Unity Health App today.*
Your new digital membership card
Access your digital card so you can easily tap and claim at your healthcare provider from your iPhone or Android smartphone—useful for everything you do.
Online Member Services
Manage your health cover information online 24/7 via our secure member portal.
- Check your remaining benefits
- Make a payment online
- Update your personal details
- Request a membership card
Make the switch to digital communications
We’re switching to digital communications to keep you better informed faster.
Support our efforts in making a positive impact on the environment by ensuring your contact details are up to date through Online Member Services.
Boost your finances and wellbeing with Wellplan Rewards
How your health insurance can help you stay fit, healthy and well
How to maximise your private health insurance cover
Important information
You can access Wellplan Rewards 30 days after your cover starts with Australian Unity. It’s included as part of your health insurance membership but is not available on overseas visitor cover.
*Works with iPhone 6 and later (running iOS 15 or later) and Apple Watch, or Android 8.0 or later, with a compatible reader. For services included in your cover. Annual limits and waiting periods apply.