Paying for your health insurance
Find out how to claim money back, make a payment, update your personal information, and get details about what you are and aren’t covered for.
Direct debit
Paying by direct debit
Save time and never worry about missing a payment. You’ll even receive a 4% discount on your premiums. (This discount does not apply to Overseas Visitors Cover and is not in addition to any other discount you receive).
Setting up a direct debit is easy using any of the options below:
Online Member Services
Log in to your account and make the changes online
Over the phone
Call 13 29 39 to set-up a direct debit. Monday - Friday 8.30am to 8.00pm AEDT
Ready to find the health cover that suits your needs?
Account notice
Paying by account notice
If you don’t set-up a direct debit you will receive a bill for your premiums each quarter, half year or year (depending on your selected payment frequency). You can receive up to a 2% discount on your premiums when you pay half yearly, and up to a 4% discount when you pay yearly. (This discount does not apply to Overseas Visitors Cover and is not in addition to any other discount you receive).
You can make a payment in the following ways:
Online Member Services
Log in to your account and make the payment online
BPAY
Biller code: 49064
Biller Reference: as shown on your account notice
Biller Reference: as shown on your account notice
Over the phone
Call 13 29 39 to make a payment over the phone. Monday - Friday 8.30am to 8.00pm AEDT