Important information

When it comes to banking, fine print comes with the territory. We’ve aimed to make our terms and conditions as clear and straightforward as possible, so you can make an informed decision. As always, if you have any questions, we’re here to help.

Transaction, Savings and Investment Accounts          

•  Australian Unity Bank Transaction, Savings and Investment Products Terms and Conditions  
• International Money Transfer Terms and Conditions     
• Schedule of Fees, Charges and Transaction Limits 
• Schedule of Interest Rates - Transaction and Savings Accounts    
• Schedule of Interest Rates -Investment
• Schedule of Fees, Charges and Transaction Limits - Closed Accounts

Home Loans 

• Australian Unity Bank Transaction, Savings and Investment Products Terms and Conditions
• Loan Fee Schedule
• Schedule of Interest Rates – Lending  
• Credit Guide

Credit Cards       

• Low Rate Visa Credit Card Conditions of Use
• Australian Unity Bank Transaction, Savings and Investment Products Terms and Conditions
• Schedule of Fees, Charges and Transaction Limits 
• Schedule of Interest Rates – Lending 
• Credit Guide
• Credit Cards – Key Fact Sheet
• Notice of updates to our ‘Low Rate Visa Credit Card Conditions of Use’
• Schedule of Fees, Charges and Transaction Limits - Closed Accounts

Personal Loans 

• Australian Unity Bank Transaction, Savings and Investment Products Terms and Conditions
• Loan Fee Schedule
• Schedule of Fees, Charges and Transaction Limits 
• Schedule of Interest Rates – Lending 
• Credit Guide

SMSF Accounts 

• Australian Unity Bank Transaction, Savings and Investment Products Terms and Conditions
• Loan Fee Schedule
• Schedule of Interest Rates -Transaction, Savings
• Schedule of Interest Rates -Investment
• Schedule of Interest Rates – Lending 
• Credit Guide
• Schedule of Fees, Charges and Transaction Limits - Closed Accounts

General Terms and Conditions (relevant to ALL products)

• Privacy Policy
• Privacy Notice
• Financial Services Guide
• Australian Unity Complaints Management Policy
• Electronic Banking Security Guidelines
• Target Market Determinations

Self Service Access Facilities

• Internet Banking
• Mobile Banking App available for download via the App Store or Google Play.
• Mobile Banking App Terms of Use
• PayID Terms and Conditions

ePayments Code (the Code)

The ePayments Code (formally known as the Electronic Funds Transfer Code of Conduct) regulates electronic payments, including ATM, EFTPOS and credit card transactions, online payments, internet and mobile banking, and BPAY®. The Code is a voluntary code of practice, of which Australian Unity is a subscriber.

Please refer to the Australian Unity Bank Transaction, Savings and Investment Products Terms and Conditions for further information regarding electronic payments, or alternatively refer to the Code itself (above).

What is a Comparison Rate?

A Comparison Rate is an all in one interest rate designed to help people identify the 'true' cost of the loan and is calculated by taking into consideration: the annual interest rate, any discount or honeymoon rate, any discount or upfront fees, and any known ongoing (monthly) fees. 

It is a requirement by law that all financial institutions advertise comparison rates when promoting their lending products, to allow people to make a more objective comparison with the lending products offered by other financial institutions. An example of the comparison rate methodology for a Australian Unity home loan follows. 

Comparison Rate: 

The comparison rate is based on monthly repayment calculations. It does not include government fees as they are standard regardless of the lender. Whilst a comparison rate may assist you in making more objective comparisons when evaluating competing loan products, it is important to recognise this limitation of comparison rates. Many complimentary loan features that Australian Unity offer including the ability to make additional and lump sum repayments without penalty, 100% mortgage offset facility, and free redraw of advance repayments are not taken into account in the comparison rate calculation. For this reason, when comparing lending products it is important to consider additional features which differentiate loan products as well as comparison rates. Comparison rates are calculated for all loans with a fixed term, including home,  investment, car and personal loans. Overdrafts and credit cards are classified as continuous lines of credit and therefore a comparison rate cannot be calculated.