We carefully select and screen your team to give you the best possible experience. It’s why our customers love their care workers, rating them 8.9/10*.
*Based on data from a Dec 2021 customer survey.
A focus on quality support
Our new care workers receive weeks of training, as well as ongoing support from our coaches and quality team. Our goal is for you to receive high-quality, consistent care.
Clear communication
You’ll be informed every step of the way, thanks to SMS appointment reminders and a friendly team who’ll keep in touch about your support.
Expert guidance on funding
Our knowledgeable staff will guide you through the different types of home care funding, helping you to find the right option for your needs.
We're proud to have been recognised for our high-quality services in the 2022 and 2023 Readers Digest awards. Want to experience the Australian Unity difference?
Do you have a Home Care Package? If so, you can use the funds in your package towards the services below that align to your needs and goals.
Check-ins and wellbeing
Our friendly team can provide companionship, and spend time with you for your wellbeing
Domestic assistance
Get help for all kinds of household tasks, to ensure your home remains clean and tidy
Personal care
Discreet and respectful support with daily tasks of a personal nature
Health services
Expert support for your physical and mental wellbeing so you can enjoy the things that matter most
Transport
Assistance getting from A to B, with support from our friendly team if you need it
In-home nursing
Nursing in the comfort of your own home to manage ongoing illness, medications, pain management and wound care
Home modifications
Assistance with minor alterations around your home, so you can safely go about your daily activities
Meals and grocery shopping
We offer support with grocery shopping, both in-person and online and can organise meal delivery services
Social support
Supporting you in getting out and about to stay connected to your community. Such as visiting family and friends, attending community events or go to the movies
Respite care
We can step-in to support you when your usual carer has other commitments
Home maintenance and gardening
Our experienced team can assist with gardening and small maintenance tasks around the home
Goods and equipment
Receive specialist advice about items and equipment that can help you maintain your mobility and lifestyle
Care that is accessible to everyone
There are a number of ways to fund your Australian Unity home care services.
Government funding
You might be surprised to learn that you could be eligible for government funding to pay for your services. We can offer support through many funding programs, including the Commonwealth Home Support Programme, a Home Care Package or Short-Term Restorative Care.
Private funding
Self-funding service can be a great solution while waiting for government funding or if you’d prefer not to go through the government assessment process.
WWII veteran and centenarian Alec Summerside happily lives in his own home alongside his loving wife Joan and with the support from his Australian Unity care team.
Home care customer Coleen Flynn is enjoying more support and extra time to herself, thanks to services funded through her Home Care Package and provided by her Australian Unity care team.
For many of us, the pandemic forced us to stay home, missing out on the joy of socialising. But as we learn new ways to live with COVID, many Australian Unity home care customers are leading the way, grabbing their coats, and heading out to reconnect.
