Member owned wellbeing company Australian Unity announced today the appointment of Matt Ricker as CEO and EGM of its retail banking business.

Mr Ricker joins Australian Unity on 9 May from Bank First where he was Chief Customer Officer responsible for member services, lending, insurance and financial planning.

Prior to Bank First, Mr Ricker had a diverse career spanning 28 years at National Australia Bank—with leadership roles across corporate, business and retail banking, as well as wealth management in customer facing teams, operational delivery and functional areas such as risk, finance and strategy.

Announcing his appointment, Australian Unity’s CEO of Retail Chris Yates said Mr Ricker’s deep experience across the mutual banking sector, focus on the delivery of first-class customer experiences and collaborative leadership style would support Australian Unity Bank as it worked to deliver its Banking that’s good for you growth agenda.

Mr Ricker, who is a director of KIDS Foundation—an organisation empowering children to prevent and recover from injuries, said, “I have always felt the need to give back to the community, and as I looked to make the next step in my career, the opportunity to use my experience in banking in a community-focused organisation made Australian Unity an exciting choice.”

“I anchor my business thinking on customer experiences and acknowledge the importance of developing high performing teams to enable the delivery of great customer service along with strong business outcomes.”

Mr Ricker’s appointment follows the resignation of Kieren Perkins OAM who accepted the CEO role at the Australian Sports Commission in December last year.

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About Australian Unity
Established in 1840, Australian Unity is a member-owned wellbeing company with 260,000 members and more than 700,000 customers. Our range of health, wealth and care products and services provides member, customer and community value that is supportive of personal and community wellbeing.
www.australianunity.com.au