Individuals who purchase an Australian Unity product or service are classified as Australian Unity customers.
Australian Unity customers over the age of 18 are eligible for Australian Unity membership as outlined in the Australian Unity Member Rules.
Australian Unity membership provides access to exclusive benefits, tools and resources designed to improve overall wellbeing.
Consistent with the health insurance industry, we refer to our health insurance customers as 'members' and this will not change. Eligible health insurance members who hold a health insurance policy (other than overseas visitors' cover) with Australian Unity will remain a health insurance member but additionally will be an Australian Unity Member and eligible for the benefits that brings.
All customers who hold an eligible product or service qualify for Australian Unity Membership. Customers who hold an eligible product or service for a continuous period of two years will automatically qualify for Australian Unity Guardian Membership. Australian Unity Guardian Members are able to have a say in how the company is run by voting at our AGMs. Eligible retirement community residents become Australian Unity Guardian Members upon taking up residence at their village.
Information about your Membership status is available in the Member Portal. You can register for access to the Member Portal and other Member benefits here or log in here.
Yes, it is free and exclusive to Australian Unity Members.
