Easy ways to manage your health insurance online

Your health insurance, your way.

Manage your health insurance your way, with online tools including a mobile app and Online Member Service portal

Mobile App

With our new app, you can:

View policy details
Check who's covered
Claim online
View your claim history
Update your contact details
View extras limits and remaining benefits
Update your bank account details
Order a new card
Search local healthcare providers

Learn more about getting started with the app

Get started

Online Member Service

With the browser-based Online Member Service portal, you can:

View policy details
Check who’s covered
Claim online
View your claim history
Make a payment
View extras limits and remaining benefits
Update your contact details
Update your bank account details and credit card details
Order a new card
Search local healthcare providers

Get started with Online Member Services

Online Member Services

Who can use the app?

The app can be used by members who have

Hospital & extras
Extras cover only
Overseas visitor cover hospital & extras

The app does not currently support the following policies:

Hospital cover only
Overseas visitor cover only

Members who have Hospital cover only, or Overseas visitor cover only will be redirected to the mobile-friendly, browser-based version of the member portal to manage their accounts.

Members who hold multiple policies will only be able to view their most recently used extra in the app, and they’ll be redirected to the browser-based portal for additional needs.

Learn more about getting started with the app

View more app FAQs

Easy ways to manage your health insurance online

Your health insurance, your way.

Mobile App

With our new app, you can:

Learn more about getting started with the app

Online Member Service

With the browser-based Online Member Service portal, you can:

Get started with Online Member Services

Questions

Who can use the app?

The app can be used by members who have

The app does not currently support the following policies:

Learn more about getting started with the app

Manage your health insurance with ease

The Australian Unity mobile app makes it a breeze to manage your health insurance.