Health Insurance

Premium changes and peace of mind

Our priority is keeping health insurance affordable for everyone

As Australia’s first member-owned wellbeing company we’re committed to ensuring that health insurance remains affordable for all Australians. Changes we make to our products are done with careful consideration, the impacts to our members. We have a long history of supporting our members through good times and bad times and are proud of the work we have done to keep health insurance affordable over the last couple of years.

Our track record

Source: health.gov.au

Health funds and annual premium reviews

Premium increases normally occur every April across all health funds. Each year we review our premiums, considering a range of factors. This includes the increased cost of healthcare services, Australia’s ageing population and rise in chronic conditions, and ensuring the fund remains sustainable over time so we can continue to cover our members.

Depending on the type of cover you hold, your premium can also be affected by other factors including the Australian Government Rebate on private health insurance and any Lifetime Health Cover loading. Any changes to these factors can result in changes to your current and/or future premium.

Deferral of 2023 premium increases

Australian Unity has a proud history of supporting our members wellbeing when it matters most. We understand the cost-of-living pressures have had a significant impact on our community. That’s why we deferred our premium increases on two occasions, making us one of the only health funds to keep our rates the same since 2022. This deferral builds on the range of relief and support measures we have provided to date and will bring the total to approximately $98 million.

What our customers have to say

"Hard times recognised by Australian Unity are extremely appreciated when money matters are at the forefront of Australian families"

“You are in touch with the financial situation of your customers in the present difficult climate. Thank you.”

“I have always been happy changing over to Australian Unity. The fees are much better, and I am always kept up to date about what is going on. it is so good to have kept the rates down for a year, not many have that I know of.”

“Thanks for not increasing my premium, it is much appreciated during these times of financial squeeze on people.”

“Over the past few years, I have needed a great deal of medical care and I really appreciate that my fund has supported me so well along the way.”

“I am really impressed that for the second time Australian Unity has deferred premium increases. It's great news in tough times”

Frequently Asked Questions

Why do premiums change each year?

At Australian Unity we want to support our members by keeping our annual review process as consistent, and transparent as possible. While premium increases are never welcomed, they are necessary to keep pace with the rising cost of healthcare treatment. Premium increases normally occur every April across all health funds. We’re committed to keeping premium increases as low as possible whilst ensuring that our members have access to the best healthcare options when they need it.

Why is my current premium different to the amount I was quoted when I joined?

If you joined Australian Unity in the past 90 days, your premium may be different to what you were quoted if we’re waiting on your Australian Government Rebate form or Transfer Certificate or if the details we’ve received are different from those used for your quote when you first joined us. Contact us for more information specific to your membership.

Am I getting the Australian Government Rebate on private health insurance?

The ‘Your premium details’ section in the communication we’ve sent to you will outline if you’re receiving the Australian Government Rebate and the amount. The premium amounts shown include an Australian Government Rebate on private health insurance. This is based on information that you’ve given us about your age and income. Please note, the Australian Government Rebate can be adjusted each year, meaning that the amount of rebate you receive changes annually. You can find out more about the Australian Government Rebate at ato.gov.au.

Can I pay my health insurance in advance and lock in my premium amount for 12 months?

Yes, if you pay your health insurance premiums in advance and we receive payment by end of 31 March 2024, you could effectively lock in today’s price until 31 March 2025. This means you won’t be affected by any increase in the price of your cover for this period. Please contact us to find out more. Paying in advance locks in the price only, and not the terms and benefits of your cover (which may change from time to time).

I’m experiencing financial hardship, what support is available?

If you’re experiencing financial hardship, please contact us to discuss the support we have available.

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