Important updates to private hospital benefits
Read the latest updates on our hospital agreements
Australian Unity is committed to delivering affordable health insurance that provides value for money and strives to treat all contracted hospitals fairly. We take great care during negotiations to ensure we balance the needs of hospital providers while maintaining affordability and value for money for our health insurance members.
If a negotiated outcome is not reached, our contract with a hospital or group will terminate effective from our contract end date. Until then, members will continue to be covered as normal at those hospitals, and transitional arrangements will be put in place.
Keeping up to date with our hospital negotiations
This section provides updates to our members on our ongoing hospital agreement negotiations. The information in this section will be kept up to date to to ensure our members are informed and supported through changes that may impact them.
Gastro Medicine & Endoscopy Group (VIC)
Australian Unity's contract with Gastro Medicine & Endoscopy Group (VIC) effective from midnight 4th January 2025. This means Gastro Medicine & Endoscopy Group will no longer be an Australian Unity Agreement Hospital from this date.
Genea Hospital Group (ACT/NSW)
Australian Unity's contract with Genea Hospital Group (ACT/NSW) effective from midnight 13th December 2024. This means Genea Hospital Group will no longer be an Australian Unity Agreement Hospital from this date.
Last updated: 8 November 2024
Healthscope Hospitals (All states)
Healthscope has announced it intends to terminate its hospital agreements with 22 small-to-medium private health insurers, including Australian Unity, from 4 March 2025.
We're still working with Healthscope to try and reach an agreement. We strive to treat all contracted hospitals fairly and take great care during negotiations to ensure we balance the needs of hospitals providers while maintaining affordability and value for money for our health insurance members.
To find out more, visit our dedicated information page.
Last updated: 13 January 2025
Supporting our members
We aim to work closely with affected members to ensure they can continue to receive pre-booked and ongoing courses of treatments without additional out-of-pocket costs. To find out more, read our FAQ on ‘transitional arrangements'. Australian Unity has a large network of around 480 hospital providers, and in most cases, there may be many agreement private hospital options available to choose from in your area.
Most doctors treat their patients from multiple facilities, so we’d encourage you to speak to your treating specialist for alternative options that will not result in greater out-of-pocket costs. You can also use our online Find Agreement Hospitals tool to find other hospitals in our network or talk to your treating doctor for advice on alternative hospital arrangements.
Frequently Asked Questions
What are agreement private hospitals?
Each health fund enters into agreements with individual private hospitals (including overnight-stay hospitals and day clinics) helping to reduce or eliminate any out-of-pocket expenses you may have to pay towards your hospital admission. These are called 'agreement private hospital'.
These agreements cover things like:
- Hospital fees for accommodation, operating theatre charges and other charges directly related to your admission (including dressings and other consumables, plus most diagnostic test)
- The costs of certain approved medications and prostheses required for treatment of your admitted condition.
If you attend a non-agreement hospital, even if you have private health insurance, you may still have to pay out-of-pocket costs to the hospital.
What happens if Australian Unity doesn't reach an agreement with a hospital it is negotiating with?
Why are agreement hospitals important?
There are two major things to consider when you go to hospital:
- Where does your preferred doctor or specialist work? If the specialist you want to see doesn't work at a hospital we have an agreement with, you will face large out-of-pocket costs. Because of this, you may need to consider choosing a new specialist or switching to a health fund that does have an agreement with the hospital you want.
- Are there agreement hospitals close to your home? If you prefer a hospital that's in a convenient location and close to family and friends, it's worth using our Find Agreement Hospitals tool to check if any agreement hospitals are near to you.
What happens if I am admitted to a hospital after the contract date?
If you have treatment pre-booked at a hospital where an agreement is terminated, you will be covered by the transitional arrangements, meaning you'll continue to be covered under the current contract after the effective termination date, in the following circumstances:
- If your treatment commenced prior to effective termination date and you've discharged after the effective termination date
- If you require an emergency admission within 3 months after the termination date
- If you have pre-booked a procedure for an admission within 6 months after the termination date
- Patients who are already undergoing a course of treatment prior to the effective termination date for up to 6 months after the termination date
- If you have pre-booked pregnancy treatment for an admission within 9 months after the termination date