Reconciliation Action Plan

“Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan.”

Rohan Mead & Steve Davis
Co-Chairs of the RAP Working Group

Message from the Group Managing Director and Co-Chairs of the RAP Working Group

Australian Unity’s 176-year history, while remarkable in itself, pales in comparison to the continuing connection to country that Aboriginal and Torres Strait Islander peoples have maintained.

Our brief shared history coincides with a period in Australia riven with injustices against Aboriginal and Torres Strait Islander peoples. While Aboriginal and Torres Strait Islander peoples have showed extraordinary resilience and maintained and honoured their cultures and traditions, the economic, health and social challenges faced by Aboriginal and Torres Strait Islander peoples remain a national shame. The gap in life expectancy between Australia’s First Peoples and members of the broader community is a stark example.

Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan. It comes at an important moment in the history of our organisation. In 2016, the NSW government transferred its entire home care operations, Home Care NSW, to Australian Unity. These operations include Aboriginal Home Care, a specialised culturally-appropriate provider of in-home support for around 3000 First Australians, staffed by around 350 Aboriginal and/or Torres Strait Islander staff.

Our expansion into the provision of trustee services also sees us playing a role in supporting Aboriginal and Torres Strait Islander communities across Australia to manage their native title trusts.

Our intention is to build on these business areas as a base for shared understanding and connection between Aboriginal and Torres Strait Islander people and Australian Unity more generally, in order to create practical support for reconciliation.

We are grateful for the support and guidance provided by our staff, including our Aboriginal and Torres Strait Islander employees, on the development of this RAP.

Rohan Mead
Group Managing Director & CEO

Steve Davis
CEO – Personal Financial Services

Close

“Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples.”

Justin Mohamed
CEO Reconciliation Australia 

Message from Reconciliation Australia

Reconciliation Australia congratulates Australian Unity on developing its inaugural Reconciliation Action Plan (RAP).

In adopting an Innovate RAP, Australian Unity is demonstrating its readiness to develop and test innovative approaches to reconciliation and champion reconciliation at every level of the organisation. Australian Unity’s commitments in its first RAP stands it in good stead to make progress across the key elements of reconciliation-relationships, respect and opportunities.

Australian Unity understands the importance of building and maintaining respectful relationships with Aboriginal and Torres Strait Islander peoples in order to produce mutually beneficial outcomes. It drives these relationships through community engagement events and activities, such as National Reconciliation Week (NRW), which it promotes on both an internal and external level.

Respect for Aboriginal and Torres Strait Islander peoples, histories and cultures is key to Australian Unity’s core values and vision for reconciliation. It demonstrates this by embedding cultural protocols such as Welcome to Country into everyday business practices, and engaging with employees to promote its significance.

Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples. Australian Unity is taking action to create and maintain high retention rates, and providing Aboriginal and Torres Strait Islander employees with opportunities to build and advance their careers within the organisation.

On behalf of Reconciliation Australia, I commend Australian Unity on its inaugural RAP and look forward to following its continued reconciliation journey.

Justin Mohamed
Chief Executive Officer
Reconciliation Australia

Close

Reconciliation Action Plan
“Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan.”

Rohan Mead & Steve Davis
Co-Chairs of the RAP Working Group

Message from the Group Managing Director and Co-Chairs of the RAP Working Group

Australian Unity’s 176-year history, while remarkable in itself, pales in comparison to the continuing connection to country that Aboriginal and Torres Strait Islander peoples have maintained.

Our brief shared history coincides with a period in Australia riven with injustices against Aboriginal and Torres Strait Islander peoples. While Aboriginal and Torres Strait Islander peoples have showed extraordinary resilience and maintained and honoured their cultures and traditions, the economic, health and social challenges faced by Aboriginal and Torres Strait Islander peoples remain a national shame. The gap in life expectancy between Australia’s First Peoples and members of the broader community is a stark example.

Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan. It comes at an important moment in the history of our organisation. In 2016, the NSW government transferred its entire home care operations, Home Care NSW, to Australian Unity. These operations include Aboriginal Home Care, a specialised culturally-appropriate provider of in-home support for around 3000 First Australians, staffed by around 350 Aboriginal and/or Torres Strait Islander staff.

Our expansion into the provision of trustee services also sees us playing a role in supporting Aboriginal and Torres Strait Islander communities across Australia to manage their native title trusts.

Our intention is to build on these business areas as a base for shared understanding and connection between Aboriginal and Torres Strait Islander people and Australian Unity more generally, in order to create practical support for reconciliation.

We are grateful for the support and guidance provided by our staff, including our Aboriginal and Torres Strait Islander employees, on the development of this RAP.

Rohan Mead
Steve Davis

Close

“Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples.”

Justin Mohamed
CEO Reconciliation Australia 

Message from Reconciliation Australia

Reconciliation Australia congratulates Australian Unity on developing its inaugural Reconciliation Action Plan (RAP).

In adopting an Innovate RAP, Australian Unity is demonstrating its readiness to develop and test innovative approaches to reconciliation and champion reconciliation at every level of the organisation. Australian Unity’s commitments in its first RAP stands it in good stead to make progress across the key elements of reconciliation-relationships, respect and opportunities.

Australian Unity understands the importance of building and maintaining respectful relationships with Aboriginal and Torres Strait Islander peoples in order to produce mutually beneficial outcomes. It drives these relationships through community engagement events and activities, such as National Reconciliation Week (NRW), which it promotes on both an internal and external level.

Respect for Aboriginal and Torres Strait Islander peoples, histories and cultures is key to Australian Unity’s core values and vision for reconciliation. It demonstrates this by embedding cultural protocols such as Welcome to Country into everyday business practices, and engaging with employees to promote its significance.

Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples. Australian Unity is taking action to create and maintain high retention rates, and providing Aboriginal and Torres Strait Islander employees with opportunities to build and advance their careers within the organisation.

On behalf of Reconciliation Australia, I commend Australian Unity on its inaugural RAP and look forward to following its continued reconciliation journey.

Justin Mohamed
Chief Executive Officer
Reconciliation Australia

Close

Reconciliation Action Plan
“Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan.”

Rohan Mead & Steve Davis
Co-Chairs of the RAP Working Group

Message from the Group Managing Director and Co-Chairs of the RAP Working Group

Australian Unity’s 176-year history, while remarkable in itself, pales in comparison to the continuing connection to country that Aboriginal and Torres Strait Islander peoples have maintained.

Our brief shared history coincides with a period in Australia riven with injustices against Aboriginal and Torres Strait Islander peoples. While Aboriginal and Torres Strait Islander peoples have showed extraordinary resilience and maintained and honoured their cultures and traditions, the economic, health and social challenges faced by Aboriginal and Torres Strait Islander peoples remain a national shame. The gap in life expectancy between Australia’s First Peoples and members of the broader community is a stark example.

Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan. It comes at an important moment in the history of our organisation. In 2016, the NSW government transferred its entire home care operations, Home Care NSW, to Australian Unity. These operations include Aboriginal Home Care, a specialised culturally-appropriate provider of in-home support for around 3000 First Australians, staffed by around 350 Aboriginal and/or Torres Strait Islander staff.

Our expansion into the provision of trustee services also sees us playing a role in supporting Aboriginal and Torres Strait Islander communities across Australia to manage their native title trusts.

Our intention is to build on these business areas as a base for shared understanding and connection between Aboriginal and Torres Strait Islander people and Australian Unity more generally, in order to create practical support for reconciliation.

We are grateful for the support and guidance provided by our staff, including our Aboriginal and Torres Strait Islander employees, on the development of this RAP.

Rohan Mead
Steve Davis

Close

“Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples.”

Justin Mohamed
CEO Reconciliation Australia 

Message from Reconciliation Australia

Reconciliation Australia congratulates Australian Unity on developing its inaugural Reconciliation Action Plan (RAP).

In adopting an Innovate RAP, Australian Unity is demonstrating its readiness to develop and test innovative approaches to reconciliation and champion reconciliation at every level of the organisation. Australian Unity’s commitments in its first RAP stands it in good stead to make progress across the key elements of reconciliation-relationships, respect and opportunities.

Australian Unity understands the importance of building and maintaining respectful relationships with Aboriginal and Torres Strait Islander peoples in order to produce mutually beneficial outcomes. It drives these relationships through community engagement events and activities, such as National Reconciliation Week (NRW), which it promotes on both an internal and external level.

Respect for Aboriginal and Torres Strait Islander peoples, histories and cultures is key to Australian Unity’s core values and vision for reconciliation. It demonstrates this by embedding cultural protocols such as Welcome to Country into everyday business practices, and engaging with employees to promote its significance.

Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples. Australian Unity is taking action to create and maintain high retention rates, and providing Aboriginal and Torres Strait Islander employees with opportunities to build and advance their careers within the organisation.

On behalf of Reconciliation Australia, I commend Australian Unity on its inaugural RAP and look forward to following its continued reconciliation journey.

Justin Mohamed
Chief Executive Officer
Reconciliation Australia

Close

Reconciliation Action Plan
“Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan.”

Rohan Mead & Steve Davis
Co-Chairs of the RAP Working Group

Message from the Group Managing Director and Co-Chairs of the RAP Working Group

Australian Unity’s 176-year history, while remarkable in itself, pales in comparison to the continuing connection to country that Aboriginal and Torres Strait Islander peoples have maintained.

Our brief shared history coincides with a period in Australia riven with injustices against Aboriginal and Torres Strait Islander peoples. While Aboriginal and Torres Strait Islander peoples have showed extraordinary resilience and maintained and honoured their cultures and traditions, the economic, health and social challenges faced by Aboriginal and Torres Strait Islander peoples remain a national shame. The gap in life expectancy between Australia’s First Peoples and members of the broader community is a stark example.

Australian Unity is determined to play its part in the reconciliation process, and is proud to present its first Reconciliation Action Plan. It comes at an important moment in the history of our organisation. In 2016, the NSW government transferred its entire home care operations, Home Care NSW, to Australian Unity. These operations include Aboriginal Home Care, a specialised culturally-appropriate provider of in-home support for around 3000 First Australians, staffed by around 350 Aboriginal and/or Torres Strait Islander staff.

Our expansion into the provision of trustee services also sees us playing a role in supporting Aboriginal and Torres Strait Islander communities across Australia to manage their native title trusts.

Our intention is to build on these business areas as a base for shared understanding and connection between Aboriginal and Torres Strait Islander people and Australian Unity more generally, in order to create practical support for reconciliation.

We are grateful for the support and guidance provided by our staff, including our Aboriginal and Torres Strait Islander employees, on the development of this RAP.

Rohan Mead
Steve Davis

Close

“Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples.”

Justin Mohamed
CEO Reconciliation Australia 

Message from Reconciliation Australia

Reconciliation Australia congratulates Australian Unity on developing its inaugural Reconciliation Action Plan (RAP).

In adopting an Innovate RAP, Australian Unity is demonstrating its readiness to develop and test innovative approaches to reconciliation and champion reconciliation at every level of the organisation. Australian Unity’s commitments in its first RAP stands it in good stead to make progress across the key elements of reconciliation-relationships, respect and opportunities.

Australian Unity understands the importance of building and maintaining respectful relationships with Aboriginal and Torres Strait Islander peoples in order to produce mutually beneficial outcomes. It drives these relationships through community engagement events and activities, such as National Reconciliation Week (NRW), which it promotes on both an internal and external level.

Respect for Aboriginal and Torres Strait Islander peoples, histories and cultures is key to Australian Unity’s core values and vision for reconciliation. It demonstrates this by embedding cultural protocols such as Welcome to Country into everyday business practices, and engaging with employees to promote its significance.

Australian Unity is dedicated to driving reconciliation through employment and training outcomes for Aboriginal and Torres Strait Islander peoples. Australian Unity is taking action to create and maintain high retention rates, and providing Aboriginal and Torres Strait Islander employees with opportunities to build and advance their careers within the organisation.

On behalf of Reconciliation Australia, I commend Australian Unity on its inaugural RAP and look forward to following its continued reconciliation journey.

Justin Mohamed
Chief Executive Officer
Reconciliation Australia

Close

About Australian Unity

Australian Unity is one of Australia’s oldest mutual companies, with operations dating back to 1840. A national company providing health, wealth and living services, we operate with commercial principles and with a strong social purpose to create community value.

Australian Unity’s first antecedent organisations, Manchester Unity (VIC) and Manchester Unity (SA), were established in Melbourne and Adelaide respectively in 1840. In 1871, another of our antecedent organisations, the Australian Natives’ Association was formed as a friendly society solely for Australian-born members. Aboriginal and Torres Strait Islander people were not excluded from membership of either of these organisations.

More than 5% of our workforce are Aboriginal and Torres Strait Islander peoples.

Australian Unity has more than 7,000 employees across Australia who support our extensive business operations that span health, wealth and living services. We provide health insurance cover to more than 400,000 Australians, and operate an evidence-based chronic disease and preventative healthcare business known as Remedy Healthcare. Australian Unity also owns six dental clinics.

Our financial services operations include fee-for-service financial planning, fiduciary services, finance broking and banking. Our funds management business provides specialist property, fixed interest, mortgage and equity products. We also operate 18 retirement communities, encompassing both aged care and independent living, and have a large and growing Home Services business that provides in-home support for older Australians and those living with a disability.

Proportionally, we are one of Australia’s larger employers of Aboriginal and Torres Strait Islander peoples, with more than five percent of our workforce consisting of Aboriginal and Torres Strait Islander peoples. These employees are mostly based in our Aboriginal Home Care service, which consists of eight branches across NSW providing home care and services delivered by about 350 Aboriginal staff to around 3000 Aboriginal clients.

Our services to Aboriginal and Torres Strait Islander peoples and communities include social support, domestic assistance, personal care and home maintenance. Through our trustee services area, we also provide advice to support Aboriginal and Torres Strait Islander communities in establishing and managing native title trusts. These relationships are solid foundations through which we can create practical support for reconciliation and unity.

About Australian Unity

Australian Unity is one of Australia’s oldest mutual companies, with operations dating back to 1840. A national company providing health, wealth and living services, we operate with commercial principles and with a strong social purpose to create community value.

Australian Unity’s first antecedent organisations, Manchester Unity (VIC) and Manchester Unity (SA), were established in Melbourne and Adelaide respectively in 1840. In 1871, another of our antecedent organisations, the Australian Natives’ Association was formed as a friendly society solely for Australian-born members. Aboriginal and Torres Strait Islander people were not excluded from membership of either of these organisations.

More than 5% of our workforce are Aboriginal and Torres Strait Islander peoples.

Australian Unity has more than 7,000 employees across Australia who support our extensive business operations that span health, wealth and living services. We provide health insurance cover to more than 400,000 Australians, and operate an evidence-based chronic disease and preventative healthcare business known as Remedy Healthcare. Australian Unity also owns six dental clinics.

Our financial services operations include fee-for-service financial planning, fiduciary services, finance broking and banking. Our funds management business provides specialist property, fixed interest, mortgage and equity products. We also operate 18 retirement communities, encompassing both aged care and independent living, and have a large and growing Home Services business that provides in-home support for older Australians and those living with a disability.

Proportionally, we are one of Australia’s larger employers of Aboriginal and Torres Strait Islander peoples, with more than five percent of our workforce consisting of Aboriginal and Torres Strait Islander peoples. These employees are mostly based in our Aboriginal Home Care service, which consists of eight branches across NSW providing home care and services delivered by about 350 Aboriginal staff to around 3000 Aboriginal clients.

Our services to Aboriginal and Torres Strait Islander peoples and communities include social support, domestic assistance, personal care and home maintenance. Through our trustee services area, we also provide advice to support Aboriginal and Torres Strait Islander communities in establishing and managing native title trusts. These relationships are solid foundations through which we can create practical support for reconciliation and unity.

About Australian Unity

Australian Unity is one of Australia’s oldest mutual companies, with operations dating back to 1840. A national company providing health, wealth and living services, we operate with commercial principles and with a strong social purpose to create community value.

Australian Unity’s first antecedent organisations, Manchester Unity (VIC) and Manchester Unity (SA), were established in Melbourne and Adelaide respectively in 1840. In 1871, another of our antecedent organisations, the Australian Natives’ Association was formed as a friendly society solely for Australian-born members. Aboriginal and Torres Strait Islander people were not excluded from membership of either of these organisations.

More than 5% of our workforce are Aboriginal and Torres Strait Islander peoples.

Australian Unity has more than 7,000 employees across Australia who support our extensive business operations that span health, wealth and living services. We provide health insurance cover to more than 400,000 Australians, and operate an evidence-based chronic disease and preventative healthcare business known as Remedy Healthcare. Australian Unity also owns six dental clinics.

Our financial services operations include fee-for-service financial planning, fiduciary services, finance broking and banking. Our funds management business provides specialist property, fixed interest, mortgage and equity products. We also operate 18 retirement communities, encompassing both aged care and independent living, and have a large and growing Home Services business that provides in-home support for older Australians and those living with a disability.

Proportionally, we are one of Australia’s larger employers of Aboriginal and Torres Strait Islander peoples, with more than five percent of our workforce consisting of Aboriginal and Torres Strait Islander peoples. These employees are mostly based in our Aboriginal Home Care service, which consists of eight branches across NSW providing home care and services delivered by about 350 Aboriginal staff to around 3000 Aboriginal clients.

Our services to Aboriginal and Torres Strait Islander peoples and communities include social support, domestic assistance, personal care and home maintenance. Through our trustee services area, we also provide advice to support Aboriginal and Torres Strait Islander communities in establishing and managing native title trusts. These relationships are solid foundations through which we can create practical support for reconciliation and unity.

About Australian Unity

Australian Unity is one of Australia’s oldest mutual companies, with operations dating back to 1840. A national company providing health, wealth and living services, we operate with commercial principles and with a strong social purpose to create community value.

Australian Unity’s first antecedent organisations, Manchester Unity (VIC) and Manchester Unity (SA), were established in Melbourne and Adelaide respectively in 1840. In 1871, another of our antecedent organisations, the Australian Natives’ Association was formed as a friendly society solely for Australian-born members. Aboriginal and Torres Strait Islander people were not excluded from membership of either of these organisations.

More than 5% of our workforce are Aboriginal and Torres Strait Islander peoples.

Australian Unity has more than 7,000 employees across Australia who support our extensive business operations that span health, wealth and living services. We provide health insurance cover to more than 400,000 Australians, and operate an evidence-based chronic disease and preventative healthcare business known as Remedy Healthcare. Australian Unity also owns six dental clinics.

Our financial services operations include fee-for-service financial planning, fiduciary services, finance broking and banking. Our funds management business provides specialist property, fixed interest, mortgage and equity products. We also operate 18 retirement communities, encompassing both aged care and independent living, and have a large and growing Home Services business that provides in-home support for older Australians and those living with a disability.

Proportionally, we are one of Australia’s larger employers of Aboriginal and Torres Strait Islander peoples, with more than five percent of our workforce consisting of Aboriginal and Torres Strait Islander peoples. These employees are mostly based in our Aboriginal Home Care service, which consists of eight branches across NSW providing home care and services delivered by about 350 Aboriginal staff to around 3000 Aboriginal clients.

Our services to Aboriginal and Torres Strait Islander peoples and communities include social support, domestic assistance, personal care and home maintenance. Through our trustee services area, we also provide advice to support Aboriginal and Torres Strait Islander communities in establishing and managing native title trusts. These relationships are solid foundations through which we can create practical support for reconciliation and unity.

Playing our Part

We are rightly proud of many achievements in the 176-year history of Australian Unity. We have played a role in building our nation, and contributed to many major national events. We believe that the important next step in our organisation’s journey is to play a meaningful role in reconciliation between Aboriginal and Torres Strait Islander peoples and other Australians.

We acknowledge that Australian Unity’s longevity is but a flash of time in comparison to the timeless connection Aboriginal and Torres Strait Islander people have with the land, waterways and sea.

Our long participation in the Australian community also means that our organisation was in existence throughout much of the period that dramatically, and in many cases cruelly, changed the circumstances of Aboriginal and Torres Strait Islander peoples in Australia.

Further, we understand that some of the social determinants of inequality between Australia’s First Peoples and the broader community are connected to health and financial security, matters which are at the core of our activities.

It is from this viewpoint that we seek to play our part in reconciliation.

In recent years, Australian Unity has taken some steps to involve and
connect with Australia’s First Peoples. These include:

  • A relationship with the Tangentyere Council in Alice Springs that included providing strategic business development support


    Membership of Supply Nation (since 2015)


    A partnership with the Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation, also known as the “Purple House”


    Support to the Many Rivers Microfinance in NSW, which supports Aboriginal and Torres Strait Islander entrepreneurs

  • Support for the Recognise campaign for Aboriginal and Torres Strait Islander peoples’ recognition in the constitution, and communicated our support for a referendum on the matter to customers through our member magazine and later to staff through a group-wide staff meeting


    The Aboriginal and Torres Strait Islander flags have flown permanently at our head office in South Melbourne since Reconciliation Week in 2016


    The development of our first Aboriginal Workforce Strategy, focusing on our Aboriginal Home Care business

  • Engagement of an Employee Assistance Program supplier to include their specialised program for First Peoples, I-Care, in our offering to staff


    Travel by a number of senior executives and business leaders to northeast Arnhem and for the Yothu Yindi Foundation’s Garma Festival


    A program of cultural awareness and safety workshops, including with the Group Leadership Team and Board of Directors, as well as at operational levels

Playing our Part

We are rightly proud of many achievements in the 176-year history of Australian Unity. We have played a role in building our nation, and contributed to many major national events. We believe that the important next step in our organisation’s journey is to play a meaningful role in reconciliation between Aboriginal and Torres Strait Islander peoples and other Australians.

We acknowledge that Australian Unity’s longevity is but a flash of time in comparison to the timeless connection Aboriginal and Torres Strait Islander people have with the land, waterways and sea.

Our long participation in the Australian community also means that our organisation was in existence throughout much of the period that dramatically, and in many cases cruelly, changed the circumstances of Aboriginal and Torres Strait Islander peoples in Australia.

Further, we understand that some of the social determinants of inequality between Australia’s First Peoples and the broader community are connected to health and financial security, matters which are at the core of our activities.

It is from this viewpoint that we seek to play our part in reconciliation.

In recent years, Australian Unity has taken some steps to involve and
connect with Australia’s First Peoples. These include:

  • A relationship with the Tangentyere Council in Alice Springs that included providing strategic business development support


    Membership of Supply Nation (since 2015)


    A partnership with the Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation, also known as the “Purple House”


    Support to the Many Rivers Microfinance in NSW, which supports Aboriginal and Torres Strait Islander entrepreneurs


    A program of cultural awareness and safety workshops, including with the Group Leadership Team and Board of Directors, as well as at operational levels

  • Support for the Recognise campaign for Aboriginal and Torres Strait Islander peoples’ recognition in the constitution, and communicated our support for a referendum on the matter to customers through our member magazine and later to staff through a group-wide staff meeting


    The Aboriginal and Torres Strait Islander flags have flown permanently at our head office in South Melbourne since Reconciliation Week in 2016


    The development of our first Aboriginal Workforce Strategy, focusing on our Aboriginal Home Care business


    Engagement of an Employee Assistance Program supplier to include their specialised program for First Peoples, I-Care, in our offering to staff


    Travel by a number of senior executives and business leaders to northeast Arnhem and for the Yothu Yindi Foundation’s Garma Festival

Playing our Part

We are rightly proud of many achievements in the 176-year history of Australian Unity. We have played a role in building our nation, and contributed to many major national events. We believe that the important next step in our organisation’s journey is to play a meaningful role in reconciliation between Aboriginal and Torres Strait Islander peoples and other Australians.

We acknowledge that Australian Unity’s longevity is but a flash of time in comparison to the timeless connection Aboriginal and Torres Strait Islander people have with the land, waterways and sea.

Our long participation in the Australian community also means that our organisation was in existence throughout much of the period that dramatically, and in many cases cruelly, changed the circumstances of Aboriginal and Torres Strait Islander peoples in Australia.

Further, we understand that some of the social determinants of inequality between Australia’s First Peoples and the broader community are connected to health and financial security, matters which are at the core of our activities.

It is from this viewpoint that we seek to play our part in reconciliation.

In recent years, Australian Unity has taken some steps to involve and connect with Australia’s First Peoples. These include:

  • A relationship with the Tangentyere Council in Alice Springs that included providing strategic business development support


    Membership of Supply Nation (since 2015)


    A partnership with the Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation, also known as the “Purple House”


    Support to the Many Rivers Microfinance in NSW, which supports Aboriginal and Torres Strait Islander entrepreneurs


    A program of cultural awareness and safety workshops, including with the Group Leadership Team and Board of Directors, as well as at operational levels

  • Support for the Recognise campaign for Aboriginal and Torres Strait Islander peoples’ recognition in the constitution, and communicated our support for a referendum on the matter to customers through our member magazine and later to staff through a group-wide staff meeting


    The Aboriginal and Torres Strait Islander flags have flown permanently at our head office in South Melbourne since Reconciliation Week in 2016


    The development of our first Aboriginal Workforce Strategy, focusing on our Aboriginal Home Care business


    Engagement of an Employee Assistance Program supplier to include their specialised program for First Peoples, I-Care, in our offering to staff


    Travel by a number of senior executives and business leaders to northeast Arnhem and for the Yothu Yindi Foundation’s Garma Festival

Playing our Part

We are rightly proud of many achievements in the 176-year history of Australian Unity. We have played a role in building our nation, and contributed to many major national events. We believe that the important next step in our organisation’s journey is to play a meaningful role in reconciliation between Aboriginal and Torres Strait Islander peoples and other Australians.

We acknowledge that Australian Unity’s longevity is but a flash of time in comparison to the timeless connection Aboriginal and Torres Strait Islander people have with the land, waterways and sea.

Our long participation in the Australian community also means that our organisation was in existence throughout much of the period that dramatically, and in many cases cruelly, changed the circumstances of Aboriginal and Torres Strait Islander peoples in Australia.

Further, we understand that some of the social determinants of inequality between Australia’s First Peoples and the broader community are connected to health and financial security, matters which are at the core of our activities.

It is from this viewpoint that we seek to play our part in reconciliation.

In recent years, Australian Unity has taken some steps to involve and connect with Australia’s First Peoples. These include:

  • A relationship with the Tangentyere Council in Alice Springs that included providing strategic business development support


    Membership of Supply Nation (since 2015)


    A partnership with the Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation, also known as the “Purple House”


    Support to the Many Rivers Microfinance in NSW, which supports Aboriginal and Torres Strait Islander entrepreneurs


    A program of cultural awareness and safety workshops, including with the Group Leadership Team and Board of Directors, as well as at operational levels

  • Support for the Recognise campaign for Aboriginal and Torres Strait Islander peoples’ recognition in the constitution, and communicated our support for a referendum on the matter to customers through our member magazine and later to staff through a group-wide staff meeting


    The Aboriginal and Torres Strait Islander flags have flown permanently at our head office in South Melbourne since Reconciliation Week in 2016


    The development of our first Aboriginal Workforce Strategy, focusing on our Aboriginal Home Care business


    Engagement of an Employee Assistance Program supplier to include their specialised program for First Peoples, I-Care, in our offering to staff


    Travel by a number of senior executives and business leaders to northeast Arnhem and for the Yothu Yindi Foundation’s Garma Festival

Our RAP

The Australian Unity RAP was developed by a working group made up of 20 employees from all parts of the company’s operations, five of whom are Aboriginal people. Each member of the Working Group brought together a diverse range of experience with Aboriginal and Torres Strait Islander peoples and communities.

The decision to formally develop and launch the RAP was announced by the Group Managing Director to all staff during National Reconciliation Week in 2016.

The process of developing the Reconciliation Action Plan provided an opportunity to reflect on the past, and consider actions to lead us into the future as a company. It was particularly important to acknowledge that one of our founding organisations, the Australian Natives’ Association (ANA), played a significant role in the establishment of a national day, on 26 January, to celebrate what at the time it called the “founding” of Australia. The ANA was also a driving force behind the movement for creating a Federation of Australia. Prominent members of the association were involved in the original drafting of the constitution.

These two examples highlight areas of particular attention in our RAP. We believe it is time for a national conversation about changing the date of Australia Day to one that more appropriately acknowledges Aboriginal and Torres Strait Islander peoples and the nature of their connection with the land and waters of this country.

We also believe that full respect for Aboriginal and Torres Strait Islander peoples requires the removal of race discrimination provisions in the federal constitution and the explicit recognition of Aboriginal and Torres Strait Islander peoples in that official document.

Implementation of the RAP will be led by the RAP Working Group but will be a whole of company effort.

It will require commitment, expertise, and most importantly, passion to create a more reconciled nation for all Australians.

Relationships

Contributing to ongoing improvement in relationships between Aboriginal and Torres Strait Islander peoples and other Australians is important to Australian Unity because positive and respectful relationships based on understanding and reciprocity are essential for reconciliation. Australian Unity aims to encourage relationships between Aboriginal and Torres Strait Islander Australians and the broader community through building on existing relationships with communities the organisation provides services to.


  • Action

    RAP Working Group actively monitors RAP development and implementation of actions, tracking progress and reporting

  • Responsibility

    RAP Manager

  • Timeline

    Jan 2017

  • Deliverable

    RWG oversees the development, endorsement by leadership and Reconciliation Australia, and launch of the RAP

  • Jan, May, Oct 2017, 2018

  • RWG meets at least three times annually to monitor and inform implementation of the RAP Invite key Aboriginal and Torres Strait Islander stakeholder groups and industry partners to launch of RAP in 2017

  • Group Executive Corporate Development

  • Dec 2017, Mar 2017, 2018

  • Review the Terms of Reference of the RWG

    Ensure Aboriginal and Torres Strait Islander peoples are represented on the RWG


  • ACTION

    Australian Unity will celebrate and participate in National Reconciliation Week (NRW) – to build and maintain relationships between Aboriginal and Torres Strait Islander peoples and other Australians

  • Responsibility

    RAP Manager

  • Timeline

    27 May to 3 Jun 2017, 2018

  • Deliverable

    Encourage staff to attend local NRW activities in their region

    Organise at least one internal event for NRW each year in each of NSW and Victoria

    Register all our NRW events via Reconciliation Australia’s NRW website

    Ensure our RAP Working Group participates in an external event to recognise and celebrate NRW

    Support an external NRW event

  • Senior Adviser Internal Communications

  • 27 May to 3 Jun 2017
    2018

  • Communicate information on internal and external National Reconciliation Week activities in major internal communications channels


  • ACTION

    Develop mutually beneficial relationships with Aboriginal and Torres Strait Islander peoples, communities and organisations within key area of focus to support positive outcomes

  • Responsibility

    Senior Project Officer, Aboriginal Business Development Team

  • Timeline

    Jan, Apr, Jun, Oct & Dec 2017, 2018

  • Deliverable

    Hold quarterly “yarn-ups” with Aboriginal and Torres Strait Islander staff and clients at each of the eight Aboriginal Home Care Branches to share stories and experiences

  • RAP Manager & Manager Aboriginal Business Development Team

  • June 2017

  • Develop and implement an engagement plan to outline how we will work with Aboriginal and Torres Strait Islander stakeholders

  • March 2017

  • Meet with Aboriginal and Torres Strait Islander clients and organisations to develop guiding principles for future engagement

  • Group Managing Director
    CEO of Australian Unity’s Personal Financial Services Division
    (both as Co-Chairs of RAP Working Group)

  • Feb 2017
    Jul 2017

  • Leaders attend key events such as NAIDOC Week and take a table out at events such as the National Apology to the Stolen Generation’s Breakfast, inviting clients and community members from communities in which we work

  • RAP Manager

  • Jun 2017

  • RAP Working Group to engage with representatives from the First Australian communities to whom we provide services


  • ACTION

    Participate in conversations about the appropriateness of the date of Australia Day and how it or another date can best recognise the survival and thriving of Aboriginal and Torres Strait Islander cultures in Australia.

  • Responsibility

    Group Executive Corporate Development

  • Timeline

    Jan 2017

  • Deliverable

    Kick off conversation with the launch of the RAP with associated discussion from Aboriginal and Torres Strait Islander peoples and prominent Australians committed to reconciliation

    Accompany launch of RAP with a media release calling for a national conversation about the date

    Educate staff about Aboriginal and Torres Strait Islander people’s perspectives on the meaning of January 26


  • ACTION

    Raise internal and external awareness of our RAP to promote reconciliation across our business and sector

  • Responsibility

    Senior Adviser, Internal Communications

  • Timeline

    Feb 2017

  • Deliverable

    Implement and review a strategy to communicate our RAP to all internal and external stakeholders

  • External Communications Adviser

  • Sept 2017, 2018, 2019

  • Include RAP journey story in company newsletter, annual report etc.

Respect

We are a company that values Aboriginal and Torres Strait Islander people, histories and cultures, and has ambitions to help our customers thrive. We understand that our ability to provide culturally safe, appropriate and outcomes-based services to Aboriginal and Torres Strait Islander peoples must start from our ability to respect the diverse experiences, needs and perspectives of Aboriginal and Torres Strait Islander communities and peoples.


  • Action

    Engage employees in cultural learning opportunities that increase understanding and appreciation of Aboriginal and Torres Strait Islander cultures, histories and achievements
  • Responsibility

    Culture & Capability Manager
    Human Resources
  • Timeline

    Jun 2017

  • Deliverable

    Identify the current level of participation in cultural awareness and cultural competency and map future demand

  • Jun 2017

  • Include cultural safety and competency in induction and learning and development programs

  • Jun 2017

  • Develop and implement a cultural awareness strategy for our staff which defines relevant cultural learning needs of employees in all areas of our business and job roles and considers various ways of which cultural learning can be provided (online, face to face workshops, cultural immersion)

  • Dec 2017

  • Provide opportunities for RWG members, RAP Champions, RAP Manager, HR Managers and other key leadership to participate in cultural awareness programs

  • Jun 2017

  • Investigate opportunities to increase local Traditional Owner information and engagement in the delivery of cultural competency programs


  • RAP Manager

  • Jul 2017, Jul 2018

  • Identify opportunities for RWG members, employees and key leadership staff to participate in activities that develop the depth and breadth of their cultural understanding, such as the Elders Olympics, an event held each year across Aboriginal Home Care to celebrate connection between clients and staff across branches, or the annual Yothu Yindi Foundation’s Garma Festival


  • ACTION

    Engage employees in understanding the significance of Aboriginal and Torres Strait Islander cultural protocols, such as Welcome to Country and Acknowledgement of Country, to ensure there is a shared meaning

  • Responsibility

    Head of Public Affairs & Communications

  • Timeline

    Jan 2017

  • Deliverable

    Develop, implement and communicate a cultural protocol document for Welcome to Country and Acknowledgement of Country

  • RAP Manager

  • Oct 2017, 2018

  • Invite a Traditional Owner to provide a Welcome to Country at Australian Unity’s AGM

    Identify key contacts for a Welcome to Country and create a list of alternative contacts for people to access across the organisation

  • Mar 2017

  • Identify key contacts for a Welcome to Country and create a list of alternative contacts for people to access across the organisation

  • Senior Adviser, Internal Communications

  • Mar 2017

  • Include Acknowledgement of Country at the commencement of important internal and external meetings

  • Jun 2017

  • In consultation with Aboriginal and Torres Strait Islander peoples, update the Australian Unity style guide to include a section on culturally appropriate terminology

  • Brand Manager

  • Jun 2017, Jul 2018

  • Ensure all new developments and office locations display an Acknowledgement of Country and consider respecting local Traditional Owners through naming of meeting rooms etc

  • Manager, Indigenous Development

  • Jun 2017

  • Develop a cultural protocols guide for staff to understand the best ways to engage with local Aboriginal and Torres Strait Islander communities with respect


  • Action

    Australian Unity to participate in NAIDOC celebrations and provide opportunities for Aboriginal and Torres Strait Islander staff to engage with cultures and communities by celebrating NAIDOC week

  • Responsibility

    Manager, Aboriginal Business Development & Aboriginal Home Care branch managers

  • Timeline

    Jul 2017, 2018

  • Deliverable

    Establish stalls in at least three NAIDOC events in local areas where we have service offerings

  • Culture & Capability Manager, Human Resources

  • Jul 2017, 2018

  • Review HR policies and procedures to ensure there are no barriers to staff participating in NAIDOC Week and communicate the relevant leave policy to both staff and line managers

    Ensure there are processes in place to provide opportunities for all Aboriginal and Torres Strait Islander staff to participate with cultures and communities during NAIDOC Week

  • Senior Adviser, Internal Communications

  • Jul 2017, 2018

  • Communicate local NAIDOC week activities to staff


  • Action

    Ensure Aboriginal and Torres Strait Islander peoples are represented in external facing communications

  • Responsibility

    Head of Brand

  • Timeline

    Dec 2017

  • Deliverable

    Update brand guidelines to ensure Aboriginal and Torres Strait Islander peoples are sensitively represented in consultations and surveys

  • Jan 2017

  • Ensure the Australian Unity website contains an Acknowledgement of Country

  • Jun 2017

  • Ensure Aboriginal and Torres Strait Islander peoples are represented in our promotional materials


  • Action

    Support the campaign to include Aboriginal and Torres Strait Islander peoples in the Constitution through the “Recognise Campaign”

  • Responsibility

    Senior Manager, Public Policy

  • Timeline

    Oct 2017, 2018

  • Deliverable

    Continue to communicate our role as a corporate supporter of the Recognise Campaign in major publications including the Annual Report.

    Communicate developments in the Recognise Campaign to employees through the intranet

Opportunities

Australian Unity recognises that there is a gap between the employment and economic outcomes of Aboriginal and Torres Strait Islander peoples, and members of the broader community. We also recognise that through the development of our RAP, we have the potential to influence outcomes in employment and enterprise opportunity for Aboriginal and Torres Strait Islander peoples and entrepreneurs through our supply chain, and contribute to national and industry efforts to close the gap in economic outcomes for Aboriginal and Torres Strait Islander peoples.


  • ACTION

    Develop opportunities and take action to attract, employ, retain, and improve the professional development of Aboriginal and Torres Strait Islander peoples

  • Responsibility

    Group Executive Human Resources

  • Timeline

    Jun 2017

  • Deliverable

    Identify an individual with experience in Aboriginal and Torres Strait Islander recruitment to build HR and Leader competence in employment of Aboriginal and Torres Strait Islander peoples

  • Talent Acquisition Manager, Human Resources

  • Jun 2017

  • Collect data to confirm current Aboriginal and Torres Strait Islander workforce numbers and job roles to inform development and implementation of an Aboriginal and Torres Strait Islander employment and retention Strategy

  • Strategic Business Partner, Human Resources

  • Dec 2017

  • Develop and implement an Aboriginal and Torres Strait Islander Employment and Retention Strategy that focuses on attraction, retention and development

  • Mar 2017

  • Engage with existing Aboriginal and Torres Strait Islander staff to consult on employment strategies, including professional development

  • Talent Acquisition Manager, Human Resources

  • Jun 2017

  • Review HR and recruitment procedures and policies to identify potential barriers to Aboriginal and Torres Strait Islander participating in our workplace

    Advertise vacancies in Aboriginal and Torres Strait Islander media and alert applicants to the company’s Reconciliation commitment

    Include Aboriginal and/or Torres Strait Islander representation on selection panels; especially where Aboriginal and Torres Strait Islander stakeholder groups are particularly relevant to the employment opportunity

  • Manager, Aboriginal Business Development Team

  • Feb 2017

  • Develop an Aboriginal Workforce strategy for Aboriginal Home Care.

    Develop an Aboriginal Home Care talent program for 20-30 participants that identifies and fosters leadership capabilities within Aboriginal Home care and develops key business skills

  • Group Health & Safety Manager

  • Dec 2017

  • Through consultations with Aboriginal and Torres Strait Islander staff, undertake an assessment of the value of the company’s Employee Assistance Program that is specifically designed for Aboriginal and Torres Strait Islander staff (I-Care)

  • Jan 2017

  • Work with Aboriginal and Torres Strait Islander stakeholders to identify appropriate language and imagery for workplace health and safety messaging and consultation


  • ACTION

    Investigate opportunities to ensure existing Aboriginal and Torres Strait Islander employees have opportunities to develop their careers

  • Responsibility

    Culture & Capability Manager, Human Resources

  • Timeline

    Jun 2018

  • Deliverable

    Develop a secondment program that enables staff to experience the broader Australian Unity business and explore where future career development might lead

    Support and encourage the active participation of Aboriginal and Torres Strait Islander employees in career advancement programs and professional development programs that increase leadership capability

    Investigate opportunities to support Aboriginal and Torres Strait Islander employees or prospective employees to gain job relevant training and provide financial support


  • ACTION

    Investigate opportunities to incorporate Aboriginal and Torres Strait Islander supplier diversity and influence suppliers

  • Responsibility

    Head of Procurement

  • Timeline

    Jan 2017

  • Deliverable

    Review procurement policies and procedures to identify barriers to Aboriginal and Torres Strait Islander businesses to supply goods and services

  • .

  • Jan 2017

  • Develop and communicate to staff a list of Aboriginal and Torres Strait Islander businesses that can be used to procure goods and services

  • Dec 2017

  • Develop at least ten commercial relationships with an Aboriginal and/or Torres Strait Islander owned business through our membership of Supply Nation and other organisations

  • Dec 2017

  • Explore ways to support Aboriginal and Torres Strait Islander owned businesses with skills and tools needed to access procurement systems and other processes

  • Mar 2017, 2018

  • Maintain our Supply Nation membership

  • Jun 2017

  • Include a requirement for suppliers to demonstrate commitment to Aboriginal and Torres Strait Islander participation through tender documentation and reward suppliers who can demonstrate a commitment to building on efforts for reconciliation


  • ACTION

    Investigate opportunities to create a user friendly desirable trustee service which assists Native Title claim groups throughout Australia, to enable long term prosperity and ensure the highest fiduciary standards are met.

  • Responsibility

    General Manager Trustee Services

  • Timeline

    Dec 2017

  • Deliverable

    Design and develop a business case for the establishment of an omnibus trust structure which facilitates the streamlining of process and procedures, as well as creating economies of scale, certainty and transparency for clients

  • General Manager Trustee Services

  • Jun 2017

  • Consult with Aboriginal and Torres Strait Islander clients on best practice for the development and delivery of this service


  • Action

    Continuously improve our service provision in our Aboriginal Home Care service delivery

  • Responsibility

    Aboriginal Home Care Branch managers

  • Timeline

    Jan, Apr, Jun, Dec 2017, 2018

  • Deliverable

    Hold quarterly “yarn-ups” involving Aboriginal and Torres Strait Islander staff and clients at each of the eight Aboriginal Home Care Branches, and provide opportunities for clients and staff and communities to suggest ways to improve local service delivery and outcomes for clients


  • Action

    Understand where there are barriers to entry for Aboriginal and Torres Strait Islander people in our product offerings

  • Responsibility

    General Manager Specialised Products

  • Timeline

    Dec 2017

  • Deliverable

    Together with subject matter experts in the business, undertake an audit of our broad product groupings (eg, residential community living, funeral and investment products, financial advice, and health management programs)

  • Nov 2017

  • Meet with Aboriginal and Torres Strait Islander peoples to uncover any legislative or product design barrier to entry

  • Jun 2018

  • Develop a plan to remove the barriers to Aboriginal and Torres Strait Islander peoples participating in our product and service delivery

Tracking Progress & Reporting

The collection of quality data is crucial to accurately measure performance and to inform future decision making


  • ACTION

    Collect data for RAP monitoring and reporting

  • Responsibility

    RAP Manager

  • Timeline

    Jan 2017

  • Deliverable

    Ensure internal processes and systems provide information for reporting that is represented in a format that is easy to understand and compare

    Determine what data is required, its frequency and how it is best represented for end users


  • ACTION

    Report Reconciliation Action Plan achievements, challenges and learnings to Reconciliation Australia

  • Responsibility

    Group Executive Corporate Development, RAP manager

  • Timeline

    Sept 2017, 2018, 2019

  • Deliverable

    Complete and submit the RAP Impact Measurement Questionnaire to Reconciliation Australia each year

  • RAP Manager

  • May 2018

  • Investigate participating in the RAP Barometer


  • Action

    Report RAP progress internally and externally

  • Responsibility

    Head of Public Affairs & Communications

  • Timeline

    Oct 2017, 2018

  • Deliverable

    Share stories about RAP activities:
    Internally on the company intranet;
    Externally on internet and company social media platforms;
    To members through newsletters and other member communications

  • Chair of RWG

  • Dec 2017, 2018

  • RAP Working Group to provide a report for Australian Unity Board on delivery of 1st RAP and at end of each year


  • Action

    Review, refresh and update RAP

  • Responsibility

    RAP Manager

  • Timeline

    May 2018
    Jul 2018

  • Deliverable

    Liaise with Reconciliation Australia to develop a new RAP based on learnings, challenges and achievements

Our RAP

The Australian Unity RAP was developed by a working group made up of 20 employees from all parts of the company’s operations, five of whom are Aboriginal people. Each member of the Working Group brought together a diverse range of experience with Aboriginal and Torres Strait Islander peoples and communities.

The decision to formally develop and launch the RAP was announced by the Group Managing Director to all staff during National Reconciliation Week in 2016.

The process of developing the Reconciliation Action Plan provided an opportunity to reflect on the past, and consider actions to lead us into the future as a company. It was particularly important to acknowledge that one of our founding organisations, the Australian Natives’ Association (ANA), played a significant role in the establishment of a national day, on 26 January, to celebrate what at the time it called the “founding” of Australia. The ANA was also a driving force behind the movement for creating a Federation of Australia. Prominent members of the association were involved in the original drafting of the constitution.

These two examples highlight areas of particular attention in our RAP. We believe it is time for a national conversation about changing the date of Australia Day to one that more appropriately acknowledges Aboriginal and Torres Strait Islander peoples and the nature of their connection with the land and waters of this country.

We also believe that full respect for Aboriginal and Torres Strait Islander peoples requires the removal of race discrimination provisions in the federal constitution and the explicit recognition of Aboriginal and Torres Strait Islander peoples in that official document.

Implementation of the RAP will be led by the RAP Working Group but will be a whole of company effort.

It will require commitment, expertise, and most importantly, passion to create a more reconciled nation for all Australians.

Our RAP

The Australian Unity RAP was developed by a working group made up of 20 employees from all parts of the company’s operations, five of whom are Aboriginal people. Each member of the Working Group brought together a diverse range of experience with Aboriginal and Torres Strait Islander peoples and communities.

The decision to formally develop and launch the RAP was announced by the Group Managing Director to all staff during National Reconciliation Week in 2016.

The process of developing the Reconciliation Action Plan provided an opportunity to reflect on the past, and consider actions to lead us into the future as a company. It was particularly important to acknowledge that one of our founding organisations, the Australian Natives’ Association (ANA), played a significant role in the establishment of a national day, on 26 January, to celebrate what at the time it called the “founding” of Australia. The ANA was also a driving force behind the movement for creating a Federation of Australia. Prominent members of the association were involved in the original drafting of the constitution.

These two examples highlight areas of particular attention in our RAP. We believe it is time for a national conversation about changing the date of Australia Day to one that more appropriately acknowledges Aboriginal and Torres Strait Islander peoples and the nature of their connection with the land and waters of this country.

We also believe that full respect for Aboriginal and Torres Strait Islander peoples requires the removal of race discrimination provisions in the federal constitution and the explicit recognition of Aboriginal and Torres Strait Islander peoples in that official document.

Implementation of the RAP will be led by the RAP Working Group but will be a whole of company effort.

It will require commitment, expertise, and most importantly, passion to create a more reconciled nation for all Australians.

Our RAP

The Australian Unity RAP was developed by a working group made up of 20 employees from all parts of the company’s operations, five of whom are Aboriginal people. Each member of the Working Group brought together a diverse range of experience with Aboriginal and Torres Strait Islander peoples and communities.

The decision to formally develop and launch the RAP was announced by the Group Managing Director to all staff during National Reconciliation Week in 2016.

The process of developing the Reconciliation Action Plan provided an opportunity to reflect on the past, and consider actions to lead us into the future as a company. It was particularly important to acknowledge that one of our founding organisations, the Australian Natives’ Association (ANA), played a significant role in the establishment of a national day, on 26 January, to celebrate what at the time it called the “founding” of Australia. The ANA was also a driving force behind the movement for creating a Federation of Australia. Prominent members of the association were involved in the original drafting of the constitution.

These two examples highlight areas of particular attention in our RAP. We believe it is time for a national conversation about changing the date of Australia Day to one that more appropriately acknowledges Aboriginal and Torres Strait Islander peoples and the nature of their connection with the land and waters of this country.

We also believe that full respect for Aboriginal and Torres Strait Islander peoples requires the removal of race discrimination provisions in the federal constitution and the explicit recognition of Aboriginal and Torres Strait Islander peoples in that official document.

Implementation of the RAP will be led by the RAP Working Group but will be a whole of company effort.

It will require commitment, expertise, and most importantly, passion to create a more reconciled nation for all Australians.

Contributing to ongoing improvement in relationships between Aboriginal and Torres Strait Islander peoples and other Australians is important to Australian Unity because positive and respectful relationships based on understanding and reciprocity are essential for reconciliation. Australian Unity aims to encourage relationships between Aboriginal and Torres Strait Islander Australians and the broader community through building on existing relationships with communities the organisation provides services to.


  • Action

    RAP Working Group actively monitors RAP development and implementation of actions, tracking progress and reporting

  • Responsibility

    RAP Manager

  • Timeline

    Jan 2017

  • Deliverable

    RWG oversees the development, endorsement by leadership and Reconciliation Australia, and launch of the RAP

  • Jan, May, Oct 2017, 2018

  • RWG meets at least three times annually to monitor and inform implementation of the RAP Invite key Aboriginal and Torres Strait Islander stakeholder groups and industry partners to launch of RAP in 2017

  • Group Executive Corporate Development

  • Dec 2017, Mar 2017, 2018

  • Review the Terms of Reference of the RWG

    Ensure Aboriginal and Torres Strait Islander peoples are represented on the RWG


  • ACTION

    Australian Unity will celebrate and participate in National Reconciliation Week (NRW) – to build and maintain relationships between Aboriginal and Torres Strait Islander peoples and other Australians

  • Responsibility

    RAP Manager

  • Timeline

    27 May to 3 Jun 2017, 2018

  • Deliverable

    Encourage staff to attend local NRW activities in their region

    Organise at least one internal event for NRW each year in each of NSW and Victoria

    Register all our NRW events via Reconciliation Australia’s NRW website

    Ensure our RAP Working Group participates in an external event to recognise and celebrate NRW

    Support an external NRW event

  • Senior Adviser Internal Communications

  • 27 May to 3 Jun 2017
    2018

  • Communicate information on internal and external National Reconciliation Week activities in major internal communications channels


  • ACTION

    Develop mutually beneficial relationships with Aboriginal and Torres Strait Islander peoples, communities and organisations within key area of focus to support positive outcomes

  • Responsibility

    Senior Project Officer, Aboriginal Business Development Team

  • Timeline

    Jan, Apr, Jun, Oct & Dec 2017, 2018

  • Deliverable

    Hold quarterly “yarn-ups” with Aboriginal and Torres Strait Islander staff and clients at each of the eight Aboriginal Home Care Branches to share stories and experiences

  • RAP Manager & Manager Aboriginal Business Development Team

  • June 2017

  • Develop and implement an engagement plan to outline how we will work with Aboriginal and Torres Strait Islander stakeholders

  • March 2017

  • Meet with Aboriginal and Torres Strait Islander clients and organisations to develop guiding principles for future engagement

  • Group Managing Director
    CEO of Australian Unity’s Personal Financial Services Division
    (both as Co-Chairs of RAP Working Group)

  • Feb 2017
    Jul 2017

  • Leaders attend key events such as NAIDOC Week and take a table out at events such as the National Apology to the Stolen Generation’s Breakfast, inviting clients and community members from communities in which we work

  • RAP Manager

  • Jun 2017

  • RAP Working Group to engage with representatives from the First Australian communities to whom we provide services


  • ACTION

    Participate in conversations about the appropriateness of the date of Australia Day and how it or another date can best recognise the survival and thriving of Aboriginal and Torres Strait Islander cultures in Australia.

  • Responsibility

    Group Executive Corporate Development

  • Timeline

    Jan 2017

  • Deliverable

    Kick off conversation with the launch of the RAP with associated discussion from Aboriginal and Torres Strait Islander peoples and prominent Australians committed to reconciliation

    Accompany launch of RAP with a media release calling for a national conversation about the date

    Educate staff about Aboriginal and Torres Strait Islander people’s perspectives on the meaning of January 26


  • ACTION

    Raise internal and external awareness of our RAP to promote reconciliation across our business and sector

  • Responsibility

    Senior Adviser, Internal Communications

  • Timeline

    Feb 2017

  • Deliverable

    Implement and review a strategy to communicate our RAP to all internal and external stakeholders

  • External Communications Adviser

  • Sept 2017, 2018, 2019

  • Include RAP journey story in company newsletter, annual report etc.

Close

We are a company that values Aboriginal and Torres Strait Islander people, histories and cultures, and has ambitions to help our customers thrive. We understand that our ability to provide culturally safe, appropriate and outcomes-based services to Aboriginal and Torres Strait Islander peoples must start from our ability to respect the diverse experiences, needs and perspectives of Aboriginal and Torres Strait Islander communities and peoples.


  • Action

    Engage employees in cultural learning opportunities that increase understanding and appreciation of Aboriginal and Torres Strait Islander cultures, histories and achievements

  • Responsibility

    Culture & Capability Manager
    Human Resources

  • Timeline

    Jun 2017

  • Deliverable

    Identify the current level of participation in cultural awareness and cultural competency and map future demand

  • Jun 2017

  • Include cultural safety and competency in induction and learning and development programs

  • Jun 2017

  • Develop and implement a cultural awareness strategy for our staff which defines relevant cultural learning needs of employees in all areas of our business and job roles and considers various ways of which cultural learning can be provided (online, face to face workshops, cultural immersion)

  • Dec 2017

  • Provide opportunities for RWG members, RAP Champions, RAP Manager, HR Managers and other key leadership to participate in cultural awareness programs

  • Jun 2017

  • Investigate opportunities to increase local Traditional Owner information and engagement in the delivery of cultural competency programs

  • RAP Manager

  • Jul 2017, Jul 2018

  • Identify opportunities for RWG members, employees and key leadership staff to participate in activities that develop the depth and breadth of their cultural understanding, such as the Elders Olympics, an event held each year across Aboriginal Home Care to celebrate connection between clients and staff across branches, or the annual Yothu Yindi Foundation’s Garma Festival


  • ACTION

    Engage employees in understanding the significance of Aboriginal and Torres Strait Islander cultural protocols, such as Welcome to Country and Acknowledgement of Country, to ensure there is a shared meaning

  • Responsibility

    Head of Public Affairs & Communications

  • Timeline

    Jan 2017

  • Deliverable

    Develop, implement and communicate a cultural protocol document for Welcome to Country and Acknowledgement of Country

  • RAP Manager

  • Oct 2017, 2018

  • Invite a Traditional Owner to provide a Welcome to Country at Australian Unity’s AGM

    Identify key contacts for a Welcome to Country and create a list of alternative contacts for people to access across the organisation

  • Mar 2017

  • Identify key contacts for a Welcome to Country and create a list of alternative contacts for people to access across the organisation

  • Senior Adviser, Internal Communications

  • Mar 2017

  • Deliverable

    Include Acknowledgement of Country at the commencement of important internal and external meetings

  • Jun 2017

  • In consultation with Aboriginal and Torres Strait Islander peoples, update the Australian Unity style guide to include a section on culturally appropriate terminology

  • Brand Manager

  • Jun 2017, Jul 2018

  • Ensure all new developments and office locations display an Acknowledgement of Country and consider respecting local Traditional Owners through naming of meeting rooms etc

  • Manager, Indigenous Development

  • Jun 2017

  • Develop a cultural protocols guide for staff to understand the best ways to engage with local Aboriginal and Torres Strait Islander communities with respect


  • Action

    Australian Unity to participate in NAIDOC celebrations and provide opportunities for Aboriginal and Torres Strait Islander staff to engage with cultures and communities by celebrating NAIDOC week

  • Responsibility

    Manager, Aboriginal Business Development & Aboriginal Home Care branch managers

  • Timeline

    Jul 2017, 2018

  • Deliverable

    Establish stalls in at least three NAIDOC events in local areas where we have service offerings

  • Culture & Capability Manager, Human Resources

  • Jul 2017, 2018

  • Review HR policies and procedures to ensure there are no barriers to staff participating in NAIDOC Week and communicate the relevant leave policy to both staff and line managers

    Ensure there are processes in place to provide opportunities for all Aboriginal and Torres Strait Islander staff to participate with cultures and communities during NAIDOC Week

  • Senior Adviser, Internal Communications

  • Jul 2017, 2018

  • Communicate local NAIDOC week activities to staff


  • Action

    Ensure Aboriginal and Torres Strait Islander peoples are represented in external facing communications

  • Responsibility

    Head of Brand

  • Timeline

    Dec 2017

  • Deliverable

    Update brand guidelines to ensure Aboriginal and Torres Strait Islander peoples are sensitively represented in consultations and surveys

  • Jan 2017

  • Ensure the Australian Unity website contains an Acknowledgement of Country

  • Jun 2017

  • Ensure Aboriginal and Torres Strait Islander peoples are represented in our promotional materials


  • Action

    Support the campaign to include Aboriginal and Torres Strait Islander peoples in the Constitution through the “Recognise Campaign”

  • Responsibility

    Senior Manager, Public Policy

  • Timeline

    Oct 2017, 2018

  • Deliverable

    Continue to communicate our role as a corporate supporter of the Recognise Campaign in major publications including the Annual Report.

    Communicate developments in the Recognise Campaign to employees through the intranet

Close

Australian Unity recognises that there is a gap between the employment and economic outcomes of Aboriginal and Torres Strait Islander peoples, and members of the broader community. We also recognise that through the development of our RAP, we have the potential to influence outcomes in employment and enterprise opportunity for Aboriginal and Torres Strait Islander peoples and entrepreneurs through our supply chain, and contribute to national and industry efforts to close the gap in economic outcomes for Aboriginal and Torres Strait Islander peoples.


  • ACTION

    Develop opportunities and take action to attract, employ, retain, and improve the professional development of Aboriginal and Torres Strait Islander peoples

  • Responsibility

    Group Executive Human Resources

  • Timeline

    Jun 2017

  • Deliverable

    Identify an individual with experience in Aboriginal and Torres Strait Islander recruitment to build HR and Leader competence in employment of Aboriginal and Torres Strait Islander peoples

  •  

  • Talent Acquisition Manager, Human Resources

  • Jun 2017

  • Collect data to confirm current Aboriginal and Torres Strait Islander workforce numbers and job roles to inform development and implementation of an Aboriginal and Torres Strait Islander employment and retention Strategy

  •  

  • Strategic Business Partner, Human Resources

  • Dec 2017

  • Develop and implement an Aboriginal and Torres Strait Islander Employment and Retention Strategy that focuses on attraction, retention and development

  •  

  • Mar 2017

  • Engage with existing Aboriginal and Torres Strait Islander staff to consult on employment strategies, including professional development

  •  

  • Talent Acquisition Manager, Human Resources

  • Jun 2017

  • Review HR and recruitment procedures and policies to identify potential barriers to Aboriginal and Torres Strait Islander participating in our workplace

    Advertise vacancies in Aboriginal and Torres Strait Islander media and alert applicants to the company’s Reconciliation commitment

    Include Aboriginal and/or Torres Strait Islander representation on selection panels; especially where Aboriginal and Torres Strait Islander stakeholder groups are particularly relevant to the employment opportunity

  •  

  • Manager, Aboriginal Business Development Team

  • Feb 2017

  • Develop an Aboriginal Workforce strategy for Aboriginal Home Care.

    Develop an Aboriginal Home Care talent program for 20-30 participants that identifies and fosters leadership capabilities within Aboriginal Home care and develops key business skills

  •  

  • Group Health & Safety Manager

  • Dec 2017

  • Through consultations with Aboriginal and Torres Strait Islander staff, undertake an assessment of the value of the company’s Employee Assistance Program that is specifically designed for Aboriginal and Torres Strait Islander staff (I-Care)

  •  

  • Jan 2017

  • Work with Aboriginal and Torres Strait Islander stakeholders to identify appropriate language and imagery for workplace health and safety messaging and consultation


  • ACTION

    Investigate opportunities to ensure existing Aboriginal and Torres Strait Islander employees have opportunities to develop their careers

  • Responsibility

    Culture & Capability Manager, Human Resources

  • Timeline

    Jun 2018

  • Deliverable

    Develop a secondment program that enables staff to experience the broader Australian Unity business and explore where future career development might lead

    Support and encourage the active participation of Aboriginal and Torres Strait Islander employees in career advancement programs and professional development programs that increase leadership capability

    Investigate opportunities to support Aboriginal and Torres Strait Islander employees or prospective employees to gain job relevant training and provide financial support


  • ACTION

    Investigate opportunities to incorporate Aboriginal and Torres Strait Islander supplier diversity and influence suppliers

  • Responsibility

    Head of Procurement

  • Timeline

    Jan 2017

  • Deliverable

    Review procurement policies and procedures to identify barriers to Aboriginal and Torres Strait Islander businesses to supply goods and services

  • .

  • Jan 2017

  • Develop and communicate to staff a list of Aboriginal and Torres Strait Islander businesses that can be used to procure goods and services

  • Dec 2017

  • Develop at least ten commercial relationships with an Aboriginal and/or Torres Strait Islander owned business through our membership of Supply Nation and other organisations

  •  

  • Dec 2017

  • Explore ways to support Aboriginal and Torres Strait Islander owned businesses with skills and tools needed to access procurement systems and other processes

  • Mar 2017, 2018

  • Maintain our Supply Nation membership

  •  

  • Jun 2017

  • Include a requirement for suppliers to demonstrate commitment to Aboriginal and Torres Strait Islander participation through tender documentation and reward suppliers who can demonstrate a commitment to building on efforts for reconciliation


  • ACTION

    Investigate opportunities to create a user friendly desirable trustee service which assists Native Title claim groups throughout Australia, to enable long term prosperity and ensure the highest fiduciary standards are met.

  • Responsibility

    General Manager Trustee Services

  • Timeline

    Dec 2017

  • Deliverable

    Design and develop a business case for the establishment of an omnibus trust structure which facilitates the streamlining of process and procedures, as well as creating economies of scale, certainty and transparency for clients

  •  

  • General Manager Trustee Services

  • Jun 2017

  • Consult with Aboriginal and Torres Strait Islander clients on best practice for the development and delivery of this service


  • Action

    Continuously improve our service provision in our Aboriginal Home Care service delivery

  • Responsibility

    Aboriginal Home Care Branch managers

  • Timeline

    Jan, Apr, Jun, Dec 2017, 2018

  • Deliverable

    Hold quarterly “yarn-ups” involving Aboriginal and Torres Strait Islander staff and clients at each of the eight Aboriginal Home Care Branches, and provide opportunities for clients and staff and communities to suggest ways to improve local service delivery and outcomes for clients


  • Action

    Understand where there are barriers to entry for Aboriginal and Torres Strait Islander people in our product offerings

  • Responsibility

    General Manager Specialised Products

  • Timeline

    Dec 2017

  • Deliverable

    Together with subject matter experts in the business, undertake an audit of our broad product groupings (eg, residential community living, funeral and investment products, financial advice, and health management programs)

  • Nov 2017

  • Meet with Aboriginal and Torres Strait Islander peoples to uncover any legislative or product design barrier to entry

  • Jun 2018

  • Develop a plan to remove the barriers to Aboriginal and Torres Strait Islander peoples participating in our product and service delivery

Close

The collection of quality data is crucial to accurately measure performance and to inform future decision making


  • ACTION

    Collect data for RAP monitoring and reporting

  • Responsibility

    RAP Manager

  • Timeline

    Jan 2017

  • Deliverable

    Ensure internal processes and systems provide information for reporting that is represented in a format that is easy to understand and compare

    Determine what data is required, its frequency and how it is best represented for end users


  • ACTION

    Report Reconciliation Action Plan achievements, challenges and learnings to Reconciliation Australia

  • Responsibility

    Group Executive Corporate Development, RAP manager

  • Timeline

    Sept 2017, 2018, 2019

  • Deliverable

    Complete and submit the RAP Impact Measurement Questionnaire to Reconciliation Australia each year

  •  

  • RAP Manager

  • May 2018

  • Investigate participating in the RAP Barometer


  • Action

    Report RAP progress internally and externally

  • Responsibility

    Head of Public Affairs & Communications

  • Timeline

    Oct 2017, 2018

  • Deliverable

    Share stories about RAP activities:
    Internally on the company intranet;
    Externally on internet and company social media platforms;
    To members through newsletters and other member communications

  •  

  • Chair of RWG

  • Dec 2017, 2018

  • RAP Working Group to provide a report for Australian Unity Board on delivery of 1st RAP and at end of each year


  • Action

    Review, refresh and update RAP

  • Responsibility

    RAP Manager

  • Timeline

    May 2018
    Jul 2018

  • Deliverable

    Liaise with Reconciliation Australia to develop a new RAP based on learnings, challenges and achievements

Close

RAP Working Group

Rohan Mead

Group Managing Director & Co-Chair

Rohan is a member of the Business Council of Australia’s Indigenous Task Force, which aims to identify, promote and share the experiences of member companies in supporting economic development among Aboriginal and Torres Strait Islander Australians. Rohan was part of the BCA delegation to the Garma festival 2015 and 2016.


Benson Saulo

Group Indigenous Opportunities Manager, RAP manager

Benson Saulo is a descendent of the Wemba Wemba and Gunditjmara Aboriginal nations of Western Victoria and the New Ireland province of Papua New Guinea. He is passionate about promoting greater connection and understanding between Aboriginal and Torres Strait Islander peoples and other Australians.


Annette Houston

Manager, Indigenous Development Quality and Service Development

Annette is a proud member of the Gangulu Nation of central Queensland and Wollondilly and Campbelltown Aboriginal communities. She has worked for many years in Aboriginal Affairs including community services, housing, ageing and disability.


Lenette Gear

Head of Change Portfolio, Australian Unity Healthcare

Lenette has a strong personal interest in Aboriginal and Torres Strait Islander cultures and histories due to life experience growing up in Mareeba in far north Queensland, which is the traditional land of the Muluridji people and is now home to many different Aboriginal cultural groups.


Stephen Lunn

Senior Manager – Public Policy

Prior to his role at Australian Unity, Stephen had over 15 years’ experience as a journalist reporting on a range of social and environmental issues, including those affecting Australia’s First Peoples.


Marie Crossland

General Manager Residential Communities – Eastern Victoria

Marie has a strong personal interest in reconciliation stemming from her relationships with Aboriginal and Torres Strait Islander people and participating in cultural awareness and safety training activities.


Dave van Sanden

Head of Legal Services

Dave has approximately 15 years’ experience as a corporate lawyer. He has a keen interest in reconciliation and Aboriginal & Torres Strait Islander rights and recognition, having studied constitutional and Native Title law.

Steve Davis

CEO Personal Financial Services & Co-Chair

Steve heads the area of Australian Unity that seeks to support Aboriginal and Torres Strait Islander peoples to manage their native title and community trusts. Steve was part of the BCA delegation that attended the Garma festival in 2016.


Sharon Bloxsome

Senior Project Officer

Sharon is a proud Aboriginal woman from the Yuin Nation of the south coast of NSW and the Shoalhaven. She has worked extensively in Aboriginal service delivery over the last 20 years in NSW mostly in aged care, as well as four years in the Northern Territory in employment and education.


Kelly O’Hearn

General Manager, Residential Communities – Northern NSW

Kelly has over 10 years’ experience in the community sector, with a focus on disability care, and building a strong workforce. Kelly is a volunteer support person in the Maitland community to young Aboriginal men and women who are detained by police. Kelly is a proud Aboriginal woman who is passionate about equality, inclusion and advocacy. Kelly was a participant in the BCA delegation to the Garma festival 2016.


Elleni Bereded-Samuel

Diversity Capability Development Manager

Elleni has strongly promoted diversity and social inclusion and advocate for the principles of access and equity, social justice, and their application to Aboriginal and Torres Strait Islander communities in Australia. She has contributed to the development and implementation of other organisations’ Reconciliation Action Plans, including as a board member of SBS.Elleni formerly worked as the Community Engagement Manager at Victoria University, and contributed to its reconciliation framework. Elleni has strong working relationships with the Western Region Indigenous Gathering Place Elders and Aboriginal leaders in Melbourne.


Janelle Hunt

Group Health and Safety Manager

Janelle previously worked as a social worker within a multicultural youth service in partnership with Aboriginal and Torres Strait Islander youth. She consulted to Remote Retail Services and Katherine West Health Board on Health and Safety in remote communities and had the privilege of visiting some of these communities.


Dean Chesterman

People lead – Program Waratah (Home Care Service of NSW integration)

Dean is the leader of the People and Change stream of the project integrating Home Care NSW (including Aboriginal Home Care) with the wider Australian Unity Group.

Kimina Lyall

Group Executive Corporate Development

Kimina is a member of the Business Council of Australia’s Business Indigenous Network. The BIN members are representatives of BCA member companies who meet regularly to share insights, experiences and perspectives on how best to engage with Aboriginal and Torres Strait Islander peoples and communities. She is the relationship owner of the Purple House partnership, and was a participant in the Reconciliation Australia’s Women’s delegation to the Garma festival in 2014. She is a former journalist who participated in a Council for Aboriginal Reconciliation cultural learning experience to Lake Tyers in the late 1990s, which was hosted by Patrick Dodson.


Kelly Chatfield

Manager Aboriginal Business Development IAL

Kelly has extensive knowledge of the community care and disability sector and experience in public sector Aboriginal service development and delivery. She is a proud Kamilaroi woman.


Lyn Franco

National Home Care Development Manager

Lyn is the leader of the Aboriginal Home Care stream of the project integrating Home Care NSW with the wider Australian Unity Group.


Warren Dick

Head of Procurement

Warren is responsible for building Australian Unity’s relationship with Supply Nation, and promoting opportunities for Aboriginal and Torres Strait Islander businesses to participate in our procurement processes.


David Bowering

Manager, Capability and Culture, Human Resources

David is a previous participant in cultural awareness programs for Aboriginal and Torres Strait Islander cultures. He is a strong advocate of values-based diversity in the workplace.


Helen Jones

General Manager, Standards and Clinical Governance

Helen has a personal commitment to improving the lives of all Australians, as well as a strong family connection with the Woppaburra people of central Queensland.


Emma Sakellaris

General Manager, Trustee Services

Emma is a member of the Financial Services Council’s working group that developed the FSC Standard on Cultural Capability in Native Title Services (for trustee companies who manage Native Title Trusts). In prior roles with other trustee companies, Emma had significant responsibility for the management of numerous and substantial Aboriginal and Torres Strait Islander, and Native Title trusts, including attendance at Advisory Committee and other meetings on Country.

RAP Working Group

Rohan Mead

Group Managing Director & Co-Chair

Rohan is a member of the Business Council of Australia’s Indigenous Task Force, which aims to identify, promote and share the experiences of member companies in supporting economic development among Aboriginal and Torres Strait Islander Australians. Rohan was part of the BCA delegation to the Garma festival 2015 and 2016.


Benson Saulo

Group Indigenous Opportunities Manager, RAP manager

Benson Saulo is a descendent of the Wemba Wemba and Gunditjmara Aboriginal nations of Western Victoria and the New Ireland province of Papua New Guinea. He is passionate about promoting greater connection and understanding between Aboriginal and Torres Strait Islander peoples and other Australians.


Annette Houston

Manager, Indigenous Development Quality and Service Development

Annette is a proud member of the Gangulu Nation of central Queensland and Wollondilly and Campbelltown Aboriginal communities. She has worked for many years in Aboriginal Affairs including community services, housing, ageing and disability.


Lenette Gear

Head of Change Portfolio, Australian Unity Healthcare

Lenette has a strong personal interest in Aboriginal and Torres Strait Islander cultures and histories due to life experience growing up in Mareeba in far north Queensland, which is the traditional land of the Muluridji people and is now home to many different Aboriginal cultural groups.


Stephen Lunn

Senior Manager – Public Policy

Prior to his role at Australian Unity, Stephen had over 15 years’ experience as a journalist reporting on a range of social and environmental issues, including those affecting Australia’s First Peoples.


Marie Crossland

General Manager Residential Communities – Eastern Victoria

Marie has a strong personal interest in reconciliation stemming from her relationships with Aboriginal and Torres Strait Islander people and participating in cultural awareness and safety training activities.


Dave van Sanden

Head of Legal Services

Dave has approximately 15 years’ experience as a corporate lawyer. He has a keen interest in reconciliation and Aboriginal & Torres Strait Islander rights and recognition, having studied constitutional and Native Title law.

Steve Davis

CEO Personal Financial Services & Co-Chair

Steve heads the area of Australian Unity that seeks to support Aboriginal and Torres Strait Islander peoples to manage their native title and community trusts. Steve was part of the BCA delegation that attended the Garma festival in 2016.


Sharon Bloxsome

Senior Project Officer

Sharon is a proud Aboriginal woman from the Yuin Nation of the south coast of NSW and the Shoalhaven. She has worked extensively in Aboriginal service delivery over the last 20 years in NSW mostly in aged care, as well as four years in the Northern Territory in employment and education.


Kelly O’Hearn

General Manager, Residential Communities – Northern NSW

Kelly has over 10 years’ experience in the community sector, with a focus on disability care, and building a strong workforce. Kelly is a volunteer support person in the Maitland community to young Aboriginal men and women who are detained by police. Kelly is a proud Aboriginal woman who is passionate about equality, inclusion and advocacy. Kelly was a participant in the BCA delegation to the Garma festival 2016.


Elleni Bereded-Samuel

Diversity Capability Development Manager

Elleni has strongly promoted diversity and social inclusion and advocate for the principles of access and equity, social justice, and their application to Aboriginal and Torres Strait Islander communities in Australia. She has contributed to the development and implementation of other organisations’ Reconciliation Action Plans, including as a board member of SBS.Elleni formerly worked as the Community Engagement Manager at Victoria University, and contributed to its reconciliation framework. Elleni has strong working relationships with the Western Region Indigenous Gathering Place Elders and Aboriginal leaders in Melbourne.


Janelle Hunt

Group Health and Safety Manager

Janelle previously worked as a social worker within a multicultural youth service in partnership with Aboriginal and Torres Strait Islander youth. She consulted to Remote Retail Services and Katherine West Health Board on Health and Safety in remote communities and had the privilege of visiting some of these communities.


Dean Chesterman

People lead – Program Waratah (Home Care Service of NSW integration)

Dean is the leader of the People and Change stream of the project integrating Home Care NSW (including Aboriginal Home Care) with the wider Australian Unity Group.

Kimina Lyall

Group Executive Corporate Development

Kimina is a member of the Business Council of Australia’s Business Indigenous Network. The BIN members are representatives of BCA member companies who meet regularly to share insights, experiences and perspectives on how best to engage with Aboriginal and Torres Strait Islander peoples and communities. She is the relationship owner of the Purple House partnership, and was a participant in the Reconciliation Australia’s Women’s delegation to the Garma festival in 2014. She is a former journalist who participated in a Council for Aboriginal Reconciliation cultural learning experience to Lake Tyers in the late 1990s, which was hosted by Patrick Dodson.


Kelly Chatfield

Manager Aboriginal Business Development IAL

Kelly has extensive knowledge of the community care and disability sector and experience in public sector Aboriginal service development and delivery. She is a proud Kamilaroi woman.


Lyn Franco

National Home Care Development Manager

Lyn is the leader of the Aboriginal Home Care stream of the project integrating Home Care NSW with the wider Australian Unity Group.


Warren Dick

Head of Procurement

Warren is responsible for building Australian Unity’s relationship with Supply Nation, and promoting opportunities for Aboriginal and Torres Strait Islander businesses to participate in our procurement processes.


David Bowering

Manager, Capability and Culture, Human Resources

David is a previous participant in cultural awareness programs for Aboriginal and Torres Strait Islander cultures. He is a strong advocate of values-based diversity in the workplace.


Helen Jones

General Manager, Standards and Clinical Governance

Helen has a personal commitment to improving the lives of all Australians, as well as a strong family connection with the Woppaburra people of central Queensland.


Emma Sakellaris

General Manager, Trustee Services

Emma is a member of the Financial Services Council’s working group that developed the FSC Standard on Cultural Capability in Native Title Services (for trustee companies who manage Native Title Trusts). In prior roles with other trustee companies, Emma had significant responsibility for the management of numerous and substantial Aboriginal and Torres Strait Islander, and Native Title trusts, including attendance at Advisory Committee and other meetings on Country.

RAP Working Group

Rohan Mead

Group Managing Director & Co-Chair

Rohan is a member of the Business Council of Australia’s Indigenous Task Force, which aims to identify, promote and share the experiences of member companies in supporting economic development among Aboriginal and Torres Strait Islander Australians. Rohan was part of the BCA delegation to the Garma festival 2015 and 2016.


Steve Davis

CEO Personal Financial Services & Co-Chair

Steve heads the area of Australian Unity that seeks to support Aboriginal and Torres Strait Islander peoples to manage their native title and community trusts. Steve was part of the BCA delegation that attended the Garma festival in 2016.


Kimina Lyall

Group Executive Corporate Development

Kimina is a member of the Business Council of Australia’s Business Indigenous Network. The BIN members are representatives of BCA member companies who meet regularly to share insights, experiences and perspectives on how best to engage with Aboriginal and Torres Strait Islander peoples and communities. She is the relationship owner of the Purple House partnership, and was a participant in the Reconciliation Australia’s Women’s delegation to the Garma festival in 2014. She is a former journalist who participated in a Council for Aboriginal Reconciliation cultural learning experience to Lake Tyers in the late 1990s, which was hosted by Patrick Dodson.


Benson Saulo

Group Indigenous Opportunities Manager, RAP manager

Benson Saulo is a descendent of the Wemba Wemba and Gunditjmara Aboriginal nations of Western Victoria and the New Ireland province of Papua New Guinea. He is passionate about promoting greater connection and understanding between Aboriginal and Torres Strait Islander peoples and other Australians.


Sharon Bloxsome

Senior Project Officer

Sharon is a proud Aboriginal woman from the Yuin Nation of the south coast of NSW and the Shoalhaven. She has worked extensively in Aboriginal service delivery over the last 20 years in NSW mostly in aged care, as well as four years in the Northern Territory in employment and education.


Kelly Chatfield

Manager Aboriginal Business Development IAL

Kelly has extensive knowledge of the community care and disability sector and experience in public sector Aboriginal service development and delivery. She is a proud Kamilaroi woman.


Annette Houston

Manager, Indigenous Development Quality and Service Development

Annette is a proud member of the Gangulu Nation of central Queensland and Wollondilly and Campbelltown Aboriginal communities. She has worked for many years in Aboriginal Affairs including community services, housing, ageing and disability.


Kelly O’Hearn

General Manager, Residential Communities – Northern NSW

Kelly has over 10 years’ experience in the community sector, with a focus on disability care, and building a strong workforce. Kelly is a volunteer support person in the Maitland community to young Aboriginal men and women who are detained by police. Kelly is a proud Aboriginal woman who is passionate about equality, inclusion and advocacy. Kelly was a participant in the BCA delegation to the Garma festival 2016.


Lenette Gear

Head of Change Portfolio, Australian Unity Healthcare

Lenette has a strong personal interest in Aboriginal and Torres Strait Islander cultures and histories due to life experience growing up in Mareeba in far north Queensland, which is the traditional land of the Muluridji people and is now home to many different Aboriginal cultural groups.


Stephen Lunn

Senior Manager – Public Policy

Prior to his role at Australian Unity, Stephen had over 15 years’ experience as a journalist reporting on a range of social and environmental issues, including those affecting Australia’s First Peoples.


Marie Crossland

General Manager Residential Communities – Eastern Victoria

Marie has a strong personal interest in reconciliation stemming from her relationships with Aboriginal and Torres Strait Islander people and participating in cultural awareness and safety training activities.


Elleni Bereded-Samuel

Diversity Capability Development Manager

Elleni has strongly promoted diversity and social inclusion and advocate for the principles of access and equity, social justice, and their application to Aboriginal and Torres Strait Islander communities in Australia. She has contributed to the development and implementation of other organisations’ Reconciliation Action Plans, including as a board member of SBS.Elleni formerly worked as the Community Engagement Manager at Victoria University, and contributed to its reconciliation framework. Elleni has strong working relationships with the Western Region Indigenous Gathering Place Elders and Aboriginal leaders in Melbourne.


Janelle Hunt

Group Health and Safety Manager

Janelle previously worked as a social worker within a multicultural youth service in partnership with Aboriginal and Torres Strait Islander youth. She consulted to Remote Retail Services and Katherine West Health Board on Health and Safety in remote communities and had the privilege of visiting some of these communities.


Dean Chesterman

People lead – Program Waratah (Home Care Service of NSW integration)

Dean is the leader of the People and Change stream of the project integrating Home Care NSW (including Aboriginal Home Care) with the wider Australian Unity Group.


Lyn Franco

National Home Care Development Manager

Lyn is the leader of the Aboriginal Home Care stream of the project integrating Home Care NSW with the wider Australian Unity Group.


Warren Dick

Head of Procurement

Warren is responsible for building Australian Unity’s relationship with Supply Nation, and promoting opportunities for Aboriginal and Torres Strait Islander businesses to participate in our procurement processes.


David Bowering

Manager, Capability and Culture, Human Resources

David is a previous participant in cultural awareness programs for Aboriginal and Torres Strait Islander cultures. He is a strong advocate of values-based diversity in the workplace.


Helen Jones

General Manager, Standards and Clinical Governance

Helen has a personal commitment to improving the lives of all Australians, as well as a strong family connection with the Woppaburra people of central Queensland.


Emma Sakellaris

General Manager, Trustee Services

Emma is a member of the Financial Services Council’s working group that developed the FSC Standard on Cultural Capability in Native Title Services (for trustee companies who manage Native Title Trusts). In prior roles with other trustee companies, Emma had significant responsibility for the management of numerous and substantial Aboriginal and Torres Strait Islander, and Native Title trusts, including attendance at Advisory Committee and other meetings on Country.


Dave van Sanden

Head of Legal Services

Dave has approximately 15 years’ experience as a corporate lawyer. He has a keen interest in reconciliation and Aboriginal & Torres Strait Islander rights and recognition, having studied constitutional and Native Title law.

RAP Working Group

Rohan Mead

Group Managing Director & Co-Chair

Rohan is a member of the Business Council of Australia’s Indigenous Task Force, which aims to identify, promote and share the experiences of member companies in supporting economic development among Aboriginal and Torres Strait Islander Australians. Rohan was part of the BCA delegation to the Garma festival 2015 and 2016.


Steve Davis

CEO Personal Financial Services & Co-Chair

Steve heads the area of Australian Unity that seeks to support Aboriginal and Torres Strait Islander peoples to manage their native title and community trusts. Steve was part of the BCA delegation that attended the Garma festival in 2016.


Kimina Lyall

Group Executive Corporate Development

Kimina is a member of the Business Council of Australia’s Business Indigenous Network. The BIN members are representatives of BCA member companies who meet regularly to share insights, experiences and perspectives on how best to engage with Aboriginal and Torres Strait Islander peoples and communities. She is the relationship owner of the Purple House partnership, and was a participant in the Reconciliation Australia’s Women’s delegation to the Garma festival in 2014. She is a former journalist who participated in a Council for Aboriginal Reconciliation cultural learning experience to Lake Tyers in the late 1990s, which was hosted by Patrick Dodson.


Benson Saulo

Group Indigenous Opportunities Manager, RAP manager

Benson Saulo is a descendent of the Wemba Wemba and Gunditjmara Aboriginal nations of Western Victoria and the New Ireland province of Papua New Guinea. He is passionate about promoting greater connection and understanding between Aboriginal and Torres Strait Islander peoples and other Australians.


Sharon Bloxsome

Senior Project Officer

Sharon is a proud Aboriginal woman from the Yuin Nation of the south coast of NSW and the Shoalhaven. She has worked extensively in Aboriginal service delivery over the last 20 years in NSW mostly in aged care, as well as four years in the Northern Territory in employment and education.


Kelly Chatfield

Manager Aboriginal Business Development IAL

Kelly has extensive knowledge of the community care and disability sector and experience in public sector Aboriginal service development and delivery. She is a proud Kamilaroi woman.


Annette Houston

Manager, Indigenous Development Quality and Service Development

Annette is a proud member of the Gangulu Nation of central Queensland and Wollondilly and Campbelltown Aboriginal communities. She has worked for many years in Aboriginal Affairs including community services, housing, ageing and disability.


Kelly O’Hearn

General Manager, Residential Communities – Northern NSW

Kelly has over 10 years’ experience in the community sector, with a focus on disability care, and building a strong workforce. Kelly is a volunteer support person in the Maitland community to young Aboriginal men and women who are detained by police. Kelly is a proud Aboriginal woman who is passionate about equality, inclusion and advocacy. Kelly was a participant in the BCA delegation to the Garma festival 2016.


Lenette Gear

Head of Change Portfolio, Australian Unity Healthcare

Lenette has a strong personal interest in Aboriginal and Torres Strait Islander cultures and histories due to life experience growing up in Mareeba in far north Queensland, which is the traditional land of the Muluridji people and is now home to many different Aboriginal cultural groups.


Stephen Lunn

Senior Manager – Public Policy

Prior to his role at Australian Unity, Stephen had over 15 years’ experience as a journalist reporting on a range of social and environmental issues, including those affecting Australia’s First Peoples.


Marie Crossland

General Manager Residential Communities – Eastern Victoria

Marie has a strong personal interest in reconciliation stemming from her relationships with Aboriginal and Torres Strait Islander people and participating in cultural awareness and safety training activities.


Elleni Bereded-Samuel

Diversity Capability Development Manager

Elleni has strongly promoted diversity and social inclusion and advocate for the principles of access and equity, social justice, and their application to Aboriginal and Torres Strait Islander communities in Australia. She has contributed to the development and implementation of other organisations’ Reconciliation Action Plans, including as a board member of SBS.Elleni formerly worked as the Community Engagement Manager at Victoria University, and contributed to its reconciliation framework. Elleni has strong working relationships with the Western Region Indigenous Gathering Place Elders and Aboriginal leaders in Melbourne.


Janelle Hunt

Group Health and Safety Manager

Janelle previously worked as a social worker within a multicultural youth service in partnership with Aboriginal and Torres Strait Islander youth. She consulted to Remote Retail Services and Katherine West Health Board on Health and Safety in remote communities and had the privilege of visiting some of these communities.


Dean Chesterman

People lead – Program Waratah (Home Care Service of NSW integration)

Dean is the leader of the People and Change stream of the project integrating Home Care NSW (including Aboriginal Home Care) with the wider Australian Unity Group.


Lyn Franco

National Home Care Development Manager

Lyn is the leader of the Aboriginal Home Care stream of the project integrating Home Care NSW with the wider Australian Unity Group.


Warren Dick

Head of Procurement

Warren is responsible for building Australian Unity’s relationship with Supply Nation, and promoting opportunities for Aboriginal and Torres Strait Islander businesses to participate in our procurement processes.


David Bowering

Manager, Capability and Culture, Human Resources

David is a previous participant in cultural awareness programs for Aboriginal and Torres Strait Islander cultures. He is a strong advocate of values-based diversity in the workplace.


Helen Jones

General Manager, Standards and Clinical Governance

Helen has a personal commitment to improving the lives of all Australians, as well as a strong family connection with the Woppaburra people of central Queensland.


Emma Sakellaris

General Manager, Trustee Services

Emma is a member of the Financial Services Council’s working group that developed the FSC Standard on Cultural Capability in Native Title Services (for trustee companies who manage Native Title Trusts). In prior roles with other trustee companies, Emma had significant responsibility for the management of numerous and substantial Aboriginal and Torres Strait Islander, and Native Title trusts, including attendance at Advisory Committee and other meetings on Country.


Dave van Sanden

Head of Legal Services

Dave has approximately 15 years’ experience as a corporate lawyer. He has a keen interest in reconciliation and Aboriginal & Torres Strait Islander rights and recognition, having studied constitutional and Native Title law.